Job Description

HBX Group is the world's leading technology partner, connecting and empowering the world of travel. We're game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to 'move fast, dream big and make the difference' every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our 'global approach, local touch' mentality. We're headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
JOB DESCRIPTION:
Job Summary
Sales Executive's direct revenue generation from the designated area and assistance to GSA queries will contribute to the overall region's development. Responsible for building up long-term relations with existing long tail clients in assigned portfolio and GSA partners' teams.
MAIN FUNCTION

• Manage the e-registration of independent clients in assigned markets and our GSAs sub-agents from the onboarding to become a real client.
• Carry out certain number of interactions per week with assigned portfolio to develop long-trusted relationships & discuss opportunities to increase their TTV & bookings.
• Update sales interactions using the Salesforce CRM system (calls, tasks, opportunities)
• Managing a large portfolio of retail clients (independent travel agencies, group branches, home brokers, etc...)
• Assist assigned clients and GSA partners in the most important operational & financial issues.
• Introduce successfully to our clients all current & future digital tools/automatizations available for them.
• Assist GSAs Key Account Manager to complete GSA related tasks in CRM and other systems.

PURPOSE

• Maintain and grow relationships with your assigned portfolio of retail clients mainly by phone, e-mail & videocall, with the objective to achieve your TTV and OM growth targets.
• Market representation: achieve client interactions targets by promoting Bedsonline.
• Recovery: support the recovery of markets and clients by contacting dormant or low performing clients in order to help them produce again.
• Client acquisitions: Manage the e-registration of our clients including GSA sub-agents from the onboarding to become a real client.
• Digital transformation: participate in the creation of the new attention model for long tail clients by adopting a digital mindset and propose ideas on how to increase efficiency from a digital point of view.

REQUIREMENTS

• Candidate should ideally possess a Diploma or Professional Degree (but is not a must)
• Min 1 year sales experience in the travel industry.
• Fluent English (desirable) & market/region language (essential)
• PC proficiency
• An intermediate sales track record can substitute for lack of academic qualifications.
• Basic knowledge of sales management in a hospitality set up.
• Basic computer literacy and basic understanding of some technical solutions used by sales companies especially Sales Force & Tableau
• Strong communication. High degree of interpersonal skills and ability to interact at a high level. Dynamic, outgoing personality, self-motivated, resourceful, highly independent, innovative, creative with high degree of customer service and result oriented.
• Basic Microsoft skills (excel)

At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference
You will have the opportunity to work for a company that is going through significant change in becoming the worlds leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
As well as an attractive benefits package you will be able to work:
Within an innovative, engaging and multicultural environment.
Have the opportunity to build strong and lasting business relationships and friendships from around the world.
Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.