Job Description

Sales Development Representative (B2B Outreach + Intake Specialist)
Location: Remote - South Africa strongly preferred
Compensation: $1,500-$2,000/month base + commission/incentives
Industry: Healthcare / Home Care / Senior Services
Schedule: Full-time (40 hours/week), U.S. Eastern Time business hours
About the Role
We are hiring a dynamic, proactive Sales Development Representative to drive growth by building strategic B2B referral relationships while also fielding inbound inquiries from families seeking home care support.
This role combines high-level outbound outreach to hospitals, clinics, social workers, and other referral points with warm, empathetic B2B intake handling. You'll serve as the remote anchor to a fast-moving, field-based marketing lead -- acting as her right hand for both outreach and coordination.
In addition to core sales and intake functions, you'll support basic executive assistant and administrative tasks such as calendar management, call handling, and appointment scheduling.
This is a full-time, independent contractor role with high visibility and impact -- ideal for a street-smart, independent thinker with a strong background in outbound sales and a natural ability to connect with people, particularly in healthcare, home care, or service-based industries.
Key Responsibilities
Sales & Intake Duties:

• Conduct outbound outreach to hospitals, geriatric care professionals, clinics, social workers, and senior care facilities

• Build strategic referral relationships via phone, email, and WhatsApp -- identifying key contacts (e.g., discharge planners, hospital social workers)

• Maintain organized lead tracking and referral pipelines in spreadsheets or lightweight CRM tools

• Handle inbound inquiries from families with warmth, professionalism, and efficiency

• Conduct intake conversations and capture detailed care needs, coordinating closely with the field-based marketing director

• Act as a trusted internal counterpart to field staff -- ensuring smooth coordination and prompt follow-up

• Maintain daily responsiveness via WhatsApp, the team's primary communication tool

Administrative & VA Support:

• Take incoming calls and messages from families, referral partners, and internal team

• Schedule appointments, follow-ups, and internal meetings using shared calendars

• Manage the marketing director's calendar and help prevent scheduling conflicts

• Perform light inbox monitoring, message drafting, and internal follow-ups

• Assist with day-to-day operational coordination as needed -- think fast, act faster

Hard Skills Required

• Proven experience in sales, business development, or outreach roles, ideally in healthcare, insurance, senior services, or U.S.-based markets

• Familiarity with U.S. healthcare systems (referrals, home care, Medicaid/Medicare, etc.)

• Strong spoken and written English with a confident, professional tone

• Excellent phone skills with the ability to improvise, not just follow a script

• Proficiency in spreadsheets and CRM-like tracking systems

• Experience using VoIP tools such as RingCentral or similar

Soft Skills Required

• Highly street-smart, adaptable, and naturally persuasive

• Comfortable navigating fast-paced environments like New York healthcare

• Self-motivated and able to lead your own pipeline and priorities without micromanagement

• Strong emotional intelligence with the ability to be empathetic during family intake conversations

• Crisp communicator who thrives on WhatsApp-style team communication

• Reliable, punctual, and able to build trust with internal and external stakeholders alike

Ideal Candidate Profile

• Based in South Africa -- preferred for communication clarity, initiative, and alignment with U.S. client expectations

• Experience with fast-paced U.S. markets or New York clientele is a major plus

• Not afraid to hustle, solve problems independently, and adjust strategy on the fly

• High integrity, high energy, and a genuine desire to help families find care

Compensation & Incentives
Base Salary: $1,500-$2,000/month (commensurate with experience and performance)
Commission/Incentive Structure: To be finalized, but may include bonuses per:

• Completed family intake

• Verified referral source added

• New referral account activated

Work Requirements

• 40 hours per week, full overlap with U

Sales Development Representative (B2B Outreach + Intake Specialist)
Location: Remote - South Africa strongly preferred
Compensation: $1,500-$2,000/month base + commission/incentives
Industry: Healthcare / Home Care / Senior Services
Schedule: Full-time (40 hours/week), U.S. Eastern Time business hours
About the Role
We are hiring a dynamic, proactive Sales Development Representative to drive growth by building strategic B2B referral relationships while also fielding inbound inquiries from families seeking home care support.
This role combines high-level outbound outreach to hospitals, clinics, social workers, and other referral points with warm, empathetic B2B intake handling. You'll serve as the remote anchor to a fast-moving, field-based marketing lead -- acting as her right hand for both outreach and coordination.
In addition to core sales and intake functions, you'll support basic executive assistant and administrative tasks such as calendar management, call handling, and appointment scheduling.
This is a full-time, independent contractor role with high visibility and impact -- ideal for a street-smart, independent thinker with a strong background in outbound sales and a natural ability to connect with people, particularly in healthcare, home care, or service-based industries.
Key Responsibilities
Sales & Intake Duties: * Conduct outbound outreach to hospitals, geriatric care professionals, clinics, social workers, and senior care facilities

• Build strategic referral relationships via phone, email, and WhatsApp -- identifying key contacts (e.g., discharge planners, hospital social workers)

• Maintain organized lead tracking and referral pipelines in spreadsheets or lightweight CRM tools

• Handle inbound inquiries from families with warmth, professionalism, and efficiency

• Conduct intake conversations and capture detailed care needs, coordinating closely with the field-based marketing director

• Act as a trusted internal counterpart to field staff -- ensuring smooth coordination and prompt follow-up

• Maintain daily responsiveness via WhatsApp, the team's primary communication tool

Administrative & VA Support: * Take incoming calls and messages from families, referral partners, and internal team

• Schedule appointments, follow-ups, and internal meetings using shared calendars

• Manage the marketing director's calendar and help prevent scheduling conflicts

• Perform light inbox monitoring, message drafting, and internal follow-ups

• Assist with day-to-day operational coordination as needed -- think fast, act faster

Hard Skills Required * Proven experience in sales, business development, or outreach roles, ideally in healthcare, insurance, senior services, or U.S.-based markets

• Familiarity with U.S. healthcare systems (referrals, home care, Medicaid/Medicare, etc.)

• Strong spoken and written English with a confident, professional tone

• Excellent phone skills with the ability to improvise, not just follow a script

• Proficiency in spreadsheets and CRM-like tracking systems

• Experience using VoIP tools such as RingCentral or similar

Soft Skills Required * Highly street-smart, adaptable, and naturally persuasive

• Comfortable navigating fast-paced environments like New York healthcare

• Self-motivated and able to lead your own pipeline and priorities without micromanagement

• Strong emotional intelligence with the ability to be empathetic during family intake conversations

• Crisp communicator who thrives on WhatsApp-style team communication

• Reliable, punctual, and able to build trust with internal and external stakeholders alike

Ideal Candidate Profile * Based in South Africa -- preferred for communication clarity, initiative, and alignment with U.S. client expectations

• Experience with fast-paced U.S. markets or New York clientele is a major plus

• Not afraid to hustle, solve problems independently, and adjust strategy on the fly

• High integrity, high energy, and a genuine desire to help families find care

Compensation & Incentives
Base Salary: $1,500-$2,000/month (commensurate with experience and performance)
Commission/Incentive Structure: To be finalized, but may include bonuses per: * Completed family intake

• Verified referral source added

• New referral account activated

Work Requirements * 40 hours per week, full overlap with U.S. Eastern Time

• Reliable internet, headset, and quiet working environment

• Active use of WhatsApp for daily team coordination
• Eastern Time
• Reliable internet, headset, and quiet working environment

• Active use of WhatsApp for daily team coordination