Job Description

Job Summary Vodacom Franchise Dealer is looking for dynamic Sales Consultants for our Vodacom Stores in Chatsworth Centre and The Pavilion Shopping Centre, KZN. We are looking for experienced, self-motivated and customer orientated sales consultant to foster efficient sales and after sales service. As part of our Group strategy and playing a vital role in our store, customer centricity is woven into our culture and in exchange we offer real career growth opportunities in a space where awesome work is rewarded. QUALIFICATIONS REQUIRED: Matric or Equivalent Minimum 2 years of sales experience High end Mobile Retail experience especially iOS, Smartphone, Tablet, PC and Mac experience Tech Savvy Passion for customer service and ownership of the customer experience Able to effectively tailor conversation to differing customers Be a team player where expertise is shared and feedback is welcomed Able to research and grasp technical information across multiple devices and operating systems Min 2 years experience in front line customer facing service Min 2 year mobile device support in apps/data transfer /software upgrades /email set up/diagnostics on mobile systems and failures with repair solutions/Social media installations Passion for Technology Cellular sales experience Vodacom M2, C3D and VCP system experience will be advantageous Customer Care - log and resolve all customer care issues Able to sell device accessories Fibre and LTE sales after successful probation

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