Job Description

Purpose of the Role

This role will be responsible for effective and timeous coordination of new, used and rental machine sales across BHBW's entire product range and assist the Area Sales Manager in the daily success of all sale's administrative functions.

Key Performance Areas

• Effective customer liaison and updating of customer information
• Create purchase orders on SAP for Transport
• Arrange unit transport to and from customers
• Compile monthly deliveries with the Area Sales Manager
• Keep detailed filing on all machine deals, including quote, order, checklists, warranty docs etc
• Verification of sales quotations and all relevant paperwork
• Prepare FICA/ KYC documents
• Provide administrative support to the Area Sales Manager
• Adhere to billing/ invoicing schedules created monthly
• Communicate error in packs and do follow ups on all missing paperwork
• Generate quotations and proposals timeously
• Check order packs upon receipt
• Take order packs to the bank for signoff
• Complete GRV's
• Send order numbers to relevant suppliers for OCS's created (e.g., Transport)
• Ensure that logistics receives packs in time for the building of machines
• Submit completed packs to contracts for activation
• Request delivery paperwork from transporter
• Prepare handover files for delivery of equipment
• Draw up trade in letters for the Area Sales Manager
• Keep tangible tracking of the Sales order pack from the stage of inception until final activation
• Provide daily feedback to Area Sales Manager on status of orders
• Respond to supplier and customer queries timeously
• Keep track of individual order intake of Area Sales Managers
• Oversee the LTR disposal process
• Prepare all travel booking for Gauteng and processing of orders
• Organize communication meetings
• Ensure that all orders reflect correctly on the WOR
• Check and cross check the Schedule 1 against all costing sheets and quotations
• Keep abreast of pending orders
• Adherence to any reasonable instruction

Qualification, Experience and Competencies

Minimum Qualification

• Grade 12
• Certificate or National Diploma in Sales/Marketing will be advantageous

Minimum Experience

• 3 years administration experience
• Prior experience in a Sales environment would be advantageous

Competencies

• Business acumen and high level of professionalism
• Strategic thinker with good risk analysis skills
• Sales cycle knowledge
• Excellent communication (written and verbal) and presentation skills
• Efficient with MS office (knowledge of SAP advantageous)
• Problem solving
• Learning agility
• Attention to detail
• Ability to interact with customers
• Ability to work in a team environment
• Good phone Etiquette
• Professional demeanour
• Ability to be proactive
• Self-motivated
• Self-Control
• Works well under pressure
• Deadline driven

BHBW South Africa