Job Description

:Position Summary

• Liaise with corporate store customers while ensuring compliance to local and corporate guidelines and policies.

• Ensure that the shop's presentation and customer service meets the company image at all times

• Achieve sales goals established by the business on a monthly and yearly basis. Ensure these goals are met by ensuring exceptional customer service, generating sales, building long-term customer relationships and by developing external corporate relationships

• Ensuring the Corporate Store grows and develops according to the company's objectives

• Ensure inventory levels maintained for strong sales, inventory managed in terms of requirements, unpacking and batch control

Key Roles & Responsibilities

• Customer Service and sales.

• Assist in management of stock variety and stock levels available for sale.

• Basic Product knowledge

• Keep abreast of company policies and changes

• Handle product queries from customers

• Communicate with Store Supervisor on all business related issues.

• Assist in day to day operations of the store

• Assist in the reconciliation of the daily banking.

• Assist in the maintenance, monitor regularly review, adjust and follow up on:

• Stock orders to ensure a continued supply of saleable stock

• Expired stock to be removed from shelves.

• Receipting stock onto the system upon arrival.

• Check documentation to make sure stock received corresponds with DC invoice. If not, discrepancies should be brought to the attention of DC manager.

• Check that all new stock is reflected on Retail Pro.

• Stock to be neatly and uniformly priced with the dual pricing method before moving stock to shop shelves.

• Documentation to be filed timeously.

• Ensure shop shelves are properly stocked and presentable at all times.

• Ensure shop is clean and neat at all times.

• Propose specials and events to enhance shop sales.

• Adhere to House rules of Specific shop.

• Sign an attendance register

• Review, recommend and implement system improvements in conjunction with the store supervisor

• Ensure all business activities conducted comply with legal and ethical standards

QualificationsRequirements

• Matric

• Beauty Certificate or similar preferred

• Retail Cosmetics Experience

• Ability to work retail hours

• Ability to work in a fast paced environment.

• Computer literate - MS Office (Word, Excel, Outlook, PowerPoint)

• Understanding of customer services

• General accounting understanding

Job: Retail - Store
Primary Location: Europe, Middle East, Africa-ZA-GP-Johannesburg
Job Type: Standard
Schedule: Part-time
Shift: Variable
Job Number: 243650

Estxc3xa9e Lauder