Job Description

Accurate and on time data reporting Daily, weekly and Monthly task driven assign Response time to dealer and customer queries Advanced Excel skills Advanced PowerPoint Skills Excellent Communication Skills Alteryx data systems (Advantage) Insurance Background

3 Year Diploma / bachelor's degree or equivalent 3 years Sales and Analytical Reporting Experience Insurance Background (Advantage)

Supporting dealers in product queries and training if required Supporting dealers in portal queries Following on incorrect policies sold to F&I's Cancellation of policy letters to customers on Ford Protect Products PO Creation on Ariba Approving Invoices from suppliers New Supplier onboarding process Product Costing New Plan Request Form completion for new products Completion of Pricing sheet for dealer portals Responsible for Dealer Portal testing on codes, pricing, M&M codes, contract wording, Customer complaints Responsible for ensuring pricing update and testing is concluded on third party platforms when FMCSA does pricing reviews Responsible for updating portals with M&M codes when we have new launches on different vehicles Create, review and edit sales brochures as required on website and sign off on Ford Protect content. Update third parties when revised Responsible for updating Dealer View to ensure updated content on marketing assets. Coordinate regular data extracts from contract systems to internal users and external users. Providing claims data for products cost Supporting with claims analysis reporting Coordinate with ESB finance team for claims cost analysis. * Provide support for strategy development and other tasks as requested by the management team.