Job Description

Sales and Marketing Assistant

Job Overview

We are seeking a dynamic, detail-oriented

Sales and Marketing Assistant

to support our marketing initiatives, grow our Wine Club, assist in digital and in-store campaigns, and ensure excellence across all touchpoints--from client engagement. This role is ideal for someone who thrives in a fast-paced, collaborative environment and is passionate about wine, design, and marketing.

Key Responsibilities

Marketing & Campaign Support

Assist in the implementation and tracking of marketing campaigns (digital & traditional) Conduct market research and analyse consumer trends. Support marketing executives with strategy development. Organise promotional events and attend to ensure success. Collect audience feedback and update campaign reports and databases Manage design requests and oversee the creation of marketing materials. Source quotes and coordinate suppliers when needed. Liaise with bloggers, influencers, and media to increase brand visibility. Assist with writing marketing content (brochures, newsletters, press releases) Document and report on social media engagement via Excel. Update and maintain the marketing folder and ensure all assets are filed on OneDrive.

Wine Club & E-Commerce

Assist with the growth and engagement of Wine Club members. Process online orders and invoices, coordinate delivery schedules. Promote benefits and handle client communication. Support in maintaining customer databases and online sales reports. Ensure E-Commerce listings are accurate and up to date. Provide excellent client service through all platforms.

Instore Tastings & Events

Schedule, manage and facilitate in-store wine tastings. Support the setup, running, and closing of marketing events. Communicate directly with clients and foster lasting relationships.

Gallery & Boutique (Thursdays and on Saturdays as required by the Gallery Curator)

Ensure smooth daily operations of Gallery and Boutique. Maintain pristine storerooms and handle public/professional enquiries. Promote exhibitions and update online listing platforms (e.g., TripAdvisor) Assist in exhibition planning and openings. Maintain and update Gallery mailing lists.

Digital Marketing & Online Presence

Manage and update restaurant and tasting room listings (TripAdvisor, Dineplan) Respond to online reviews professionally and promptly. Coordinate seasonal campaigns and promotions with media partners.

Required Skills and Attributes

Energetic, proactive, and service-oriented Strong written and verbal communication Meticulous attention to detail and accuracy Strong organizational and time-management skills Ability to work independently and collaboratively Comfortable working under pressure and meeting deadlines Proficiency in Excel, digital marketing platforms, and content creation tools is advantageous Customer-centric mindset and ability to build professional relationships

Additional Information

Working hours include being based in the Gallery and Boutique on Thursdays. (Gallery/Boutique responsibilities) This role reports to the Marketing Manager A background in wine and hospitality is beneficial but not essential Driver's License is a requirement for this role.
Job Types: Full-time, Permanent

Pay: R12000,00 - R15000,00 per month

Work Location: In person

Application Deadline: 2025/07/30