Job Description

Job Type: Full-Time

Experience: Minimum of 3 years experience in sales and admin duties, experience in a tyre fitment environment is beneficial.

Salary: To be negotiated

Job Summary

We are seeking a motivated, customer-focused, and organized Sales and Admin Assistant to be the first point of contact for our customers and provide vital administrative support to our sales and fitment teams. The ideal candidate will thrive in a fast-paced automotive environment, possess strong communication skills, and have a passion for delivering outstanding service.

Key Responsibilities

Sales and Customer Service

Greet and assist walk-in, online, and telephonic customers with quotations and advice on tyres, rims and suspension items

Provide expert advice and recommend suitable tyre brands, specifications, and related services (e.g., wheel alignment, balancing, puncture repairs) based on client needs.

Prepare and deliver accurate quotations and proposals, and effectively process sales transactions (cash, card, and online payments) using the Point-of-Sale (POS) system.

Build lasting relationships with customers to encourage repeat business and ensure high levels of customer satisfaction.

Handle customer complaints and feedback professionally, liaising with the fitment team and management to resolve issues promptly.

Administrative Support and Operations

Maintain accurate customer records, sales data, and activity reports in the company's database.

Manage appointment scheduling for fitment services, ensuring a smooth workflow for the workshop team.

Assist with inventory management, including tracking stock levels, receiving new deliveries, and coordinating with suppliers to order new products.

Perform general office administration duties such as filing, scanning documents, managing correspondence (emails and calls), and ensuring the sales area is clean and organized.

Assist in preparing reports (e.g., sales reports, inventory reports) for management and tracking sales performance metrics.

Requirements and Skills

Knowledge: A strong understanding of tyre-related products, fitment processes, and general automotive knowledge is a significant advantage.

Communication: Excellent verbal and written communication skills, with a professional and friendly demeanor.

Technical Proficiency: Computer literacy is essential, including proficiency with Microsoft Office Suite (Word, Excel) and experience using POS and/or CRM systems.

Organisation: Strong organisational skills, attention to detail, and the ability to multitask and prioritise tasks in a fast-paced environment.

Personal Attributes: A self-motivated, proactive attitude, with problem-solving skills and the ability to work collaboratively as part of a team.

Qualifications: A High School Diploma or equivalent is required. A valid driver's license may also be beneficial.

How to Apply

To apply, please submit your CV and a cover letter detailing your relevant experience to accounts@supaquicksp.co.za

Job Type: Full-time

Work Location: In person