Job Description

What will you do?

In this VAPS Sales Agent role you will be upselling by persuading both existing and non-exisiting Miway clients to purchase our Value Added Products by optimizing each lead/call received. Maintaing a high productivity level daily & monthly by providing quality service to external and internal customers and ensuring accuracy in recording of data.
Minimum Experience
At least 2 years call Centre Sales experience Previous short term insurance exprience Previous Upselling or VAPS experience in a target driven environment Ability to multi-task and cope with pressure Punctual and can self manage Minimum Qualification Required
Grade 12/Standard 10/NQF 4 RE5 Certificate (as per DOFA date) STI FAIS Credits (as per DOFA date)

Knowledge and Skills

Undertake Outbound Tele-Sales
Service inbound client queries, requests
Administration and processing
Quality, Compliance and Accreditation

Personal Attributes

Communicates effectively - Contributing dependently
Situational adaptability - Contributing dependently
Action orientated - Contributing dependently
Persuades - Contributing dependently

Build a successful career with us

We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters - Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development.

Core Competencies

Being resilient - Contributing dependently
Collaborates - Contributing dependently
Cultivates innovation - Contributing dependently
Customer focus - Contributing independently
Drives results - Contributing dependently

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Our commitment to transformation