Job Description

Job Summary Job description About Us Episodic Health is a dynamic and rapidly growing company dedicated to providing top-notch health insurance solutions for the retail and SME market. We offer medical insurance solutions that offer affordability and choice to our clients. Join our team and be part of a supportive, goal-driven environment where your contributions make a difference. Role Description We are seeking a highly motivated and results-driven Sales Agent to join our call center team. The ideal candidate will have excellent communication skills, a persuasive attitude, and a passion for sales. As a Sales Agent, you will be responsible for generating sales over the phone, maintaining customer relationships, and achieving sales targets. You will also receive training to enhance your sales skills and knowledge of our offerings. Key Responsibilities: Make calls to potential and existing customers to promote and sell products/services. Identify customer needs and provide tailored solutions. Achieve and exceed sales targets. Maintain a high level of product knowledge to effectively communicate features and benefits to customers. Handle customer inquiries, provide information, and resolve issues in a timely and professional manner. Accurately enter and update customer information in the CRM system. Follow up on leads and conduct follow-up calls to ensure customer satisfaction and repeat business. Participate in training sessions to improve sales techniques and product knowledge Required Experience: Matric / NQF 4 Sales: 1 - 2 years Call Center: 1 -2 years Desired skills and qualifications that would be beneficial for this role include: A degree in sales, marketing, or a related field is a plus. Strong verbal communication and interpersonal skills. Excellent negotiation and persuasion abilities. Ability to work in a fast-paced, target-driven environment. Proficient in using CRM software and other computer applications. Self-motivated, with a positive attitude and strong work ethic. What We Offer: Competitive base salary with commission. Comprehensive training program to ensure your success. Opportunities for career advancement and professional development. Supportive and collaborative team environment. Health Insurance. Monday - Friday ( 8am - 5pm ) How to Apply: Interested candidates applying are invited to submit their resume and a cover letter outlining their qualifications and sales experience to with the subject line "Sales Agent Application - [Your Name]." Episodic Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Episodic Health (Pty) Ltd2019Office No. F6 The Sanctuary Shopping Centre Corner de Beers Avenue & Broadway Boulevard, R44 Paardevlei31-50Insurance and InvestmentsCompanyAboutEpisodic is a South African authorized Financial Services Provider. We offer financial products designed by you. Your needs, your budget and your feedback guide us to bring financial solutions that work and add value to your life. We believe that health and life insurance should be simple, affordable and full of choice. That is why our products are flexible and cost-effective with the ability to change as your needs change. Our Values At Episodic, we follow a simple set of 3 core values that guide us in how we conduct ourselves and how we deal with our clients and service providers. Be the Best You Our products are designed to make your life that little bit easier with less to worry about. This frees you up to go out and be you... the Best You you can be. Unity We work together with our clients and providers to make sure your products work for you. As a broker, we always represent you and your interests first. Enjoy the Journey Choosing the right financial solutions should be an enjoyable process. We treat our clients as real people with honesty, authenticity and respect... and a little fun.