Job Description

Responsibilities:

• Sell life insurance telephonically.
• Achieve sales targets.
• Adhere to Quality and Compliance processes to minimize business risk.
• Maintain optimal operational efficiencies based on productivity measures.
• Adapt and change to fit in with changing business operational requirements.
• Sales objection handling.
• Build and maintain good client relationships.
• Keep abreast of developments and trends in the Industry self learning.
• Ensure commitment to the FAIS Fit & Proper qualification requirements.

• Grade 12 qualification.
• At least 2 years experience within a Sales Outbound Call Centre selling insurance (with targets attached to the sales)
• Knowledge and skills:
• Good understanding of Financial Services Industry related legislation and regulation.
• Understanding of sales processes and servicing industry.
• Outbound Sales experience is required.
• Fluency in English and one other South African official language.
• A clear criminal and credit record.
• Commitment to the FAIS Act and meeting Fit & Proper qualification requirements.
• Willingness to work overtime to achieve targets.
• Being fully computer literate.
• Personal attributes:
• Interpersonal.
• Planning and organizing.
• Building and maintaining relationships.
• Treating Customers Fairly.
• Initiative.
• Results Driven/Achievement orientated.
• Continuous learning.
• Tenacity.
• Objection handling skills.
• Team orientated.
• Ability to receive and implement feedback.

• Up to R6 000 per month.
• Uncapped commission, and only earned from reaching 85% of target upwards.
• Benefits Life cover, Provident fund, disability cover, medical aid/insurance.