Job Description

Description

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The Sales Administrator provides vital support to the sales team by handling administrative tasks, managing customer orders, and ensuring smooth communication between sales, operations, and clients. This role plays a critical part in maintaining accurate sales data, supporting forecasting processes.

Responsibilities

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Attend to sales orders and blanket agreements for allocated customers/segments Responsible for the loading of new products on customer profiles Assist with price change requests and associated approvals Responsible for follow ups on sales orders and attending to any queries, all communication to customer regarding the order loaded. Ensure relevant confirmations of all SO / PO with customers Responsible for the updating of blanket agreements and planning according to orders Responsible for the drafting sales orders and the management thereof Ensure relevant communication to all stakeholders with regards to sales orders, deliveries any issues regarding their order Ensure updates of price and customer data integrity management Ensure that all sales orders are loaded to optimize efficiency and effectiveness of transport vehicles Capturing of data on relevant portals and updating of internal documentation Responsible for monthly price notifications to all stakeholders Follow up on credit applications, credit increase requests and associated documentation Responsible for creating all price quotations as requested Ensure that all portal orders are regularly reviewed for relevant segments Receiving and distributing of all related and essential documentation to all stakeholders Preparing reports on sales metrics and performance of customer database Liaise with sales regarding predicted sales and forecasts to compile a monthly forecast Analyze historical data and sales trends to assist in demand planning and stock management Track and flag discrepancies between forecasted and actual sales volumes

Health and Safety

Participate in safety forums and attend relevant training/programmes Report all safety incidents to the relevant people Comply with safety policies and procedures Wear protective clothing (where applicable) at all times

Requirements

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Grade 12 or equivalent A relevant tertiary qualification would be advantageous A minimum of two years' relevant working experience recommended with specific reference to administration or coordination role Experience in forecasting and working with sales data (advantageous) Familiarity with e-commerce platforms and clients (advantageous) Knowledge of SAP would be advantageous * Computer literacy on MS Office, with specific reference to Excel is a must.