Job Description

We are looking for a Sales Administrator to support our fast-paced sales team. In this role, you will be the operational backbone of our sales team. This position is ideal for someone who thrives in the dynamic environment of the tech industry and has a strong eye for detail, systems, and communication.

Key Responsibilities:

Support the sales team in daily administrative tasks including CRM management, lead assignment, and pipeline tracking. Process sales orders, quotes, renewals, and invoices using internal tools Maintain and update customer and opportunity data within the CRM to ensure accuracy and consistency. Coordinate with technical teams, customer success, and finance to ensure seamless onboarding and implementation of software solutions. Schedule and prepare materials for client calls, demos, and internal sales meetings. Track and report on key sales metrics (e.g., pipeline status, quota attainment, deal velocity). Assist in the creation of proposals, contracts, and pitch decks tailored to client needs. Serve as a point of contact for clients on administrative matters, ensuring fast and professional responses. Support marketing campaigns by tracking lead responses, campaign effectiveness, and sales team follow-ups. Help onboard new sales team members by providing training on sales tools and internal processes.

Requirements:

2+ years of experience in a sales support, sales operations, or administrative role within the an ISP or MSP sector. Proficiency in CRM systems (Zoho One would be a plus ), as well as productivity tools like Google Workspace or Microsoft Office. Strong organizational and multitasking abilities with keen attention to detail. Excellent communication and interpersonal skills. Understanding of the technology sales cycle, including B2B SaaS, subscription models, and customer success. Ability to analyze data and provide insights through reports and dashboards. Ability to work in a stressful environment with tight deadlines

Preferred Qualifications:

Matric certificate with a post Matric qualification

Work Environment:

Hybrid- flexible based on business needs Collaborative, fast-moving tech environment with opportunities for growth.
Job Type: Full-time

Work Location: In person