, is one of South Africa's top FMCG companies with iconic brands like Willards, Bakers, Five Roses, and House of Coffees. For over 173 years,
NBL
has been a key player in the South African food sector, expanding its reach across Southern Africa and delivering high-quality products that impact daily lives.
At NBL, we embrace a culture of high standards, teamwork, and accountability. Our employees are driven by excellence and innovation, always prioritising customer satisfaction. We celebrate our South African roots and foster a workplace where collaboration thrive.
Your Next Career Move Starts Here
!
We're looking for a passionate
Sales Administrator
within the Sales Operations function at
NBL
in
Durban, KZN
. This role will be responsible for providing
comprehensive sales reporting, administrative, and analytical support
to the regional management team. The focus is on ensuring data accuracy, operational efficiency, and effective coordination between sales, logistics, and head office functions.
Reporting Structure:
Reports to:
Regional Sales Manager
Key Areas of Impact:
Provide accurate sales & returns information using SAP (SQL)
Extract and compile:
Daily sales
Monthly sales
SKU reports
Market information tools (Nielsens / IRI, SPAR Insights, ASK'd reports)
Advanced MS Excel
SAP experience
Provide effective administrative support to the regional management
Track, update, and share regional LSS DC stock on hand report with the regional management team daily
Track, update, and share LSS special delivery request report with LSS and the regional management team daily
Manage regional LSS DC short-dated stock weekly
Manage pricing alerts and queries with call center, the relevant AOM/Rep, and the customer daily
Manage all regional customer pricing claims- track, investigate and resolve- in conjunction with the regional management team monthly
Compile and print sales reviews for key account calls weekly as required
Maintain accurate store universe (master data) in SAP monthly
Manage workflows for new store openings, name changes, store closures as per the new SOP
Open new AVI FM Rep codes, and updated changes and cluster movement as per the new SOP
Update and maintain the regional promotional grid
Compilation and management of cycle deal pack forms as per pricing cycle
Save and check all customer broadsheets versus the regional promotional grid weekly
Utilise Silo to update the regional promotional grid with accurate RSPs and promo dates
Update and share the regional promotional grid weekly with the Bryanston Sales Admin team
Control regional "point of sal
e"
Maintain accurate store universe (master data) in SAP monthly
Receive a weekly report from POP warehouse, trach regional POS stock on hand, and share this with the regional team weekly
Inform regional management of any new POS arrivals weekly
Inform regional management of any aged/ overstocked POS with recommendations to clear after communicating with the AOM's, Reps and the POS Manager monthly
Liaise between POP warehouse, the POS Manager, and the regional management as required
Manage regional expenses
Manage and process free stock, following the regional manager's approval, weekly
Prepare and process the regional management team's monthly expenses
Plan and book all regional management travel arrangements as required
Monitor regional expense budget versus actual spend monthly
Conduct and compile regional price surveys
Update the current cost pricing to customers, on the price survey template, from SAP
Conduct the price survey by checking all the current customer promotional activity and then calling the AVI Field Marketers in the selected stores for the current RSPs
Calculate the margin by SKU, by customer
Analyse and highlight any issues- for example excessive customer margin, line pricing etc.
Share the price survey with the NBL regional management team, National Customer Managers and Sales Executive
Manage regional office administration
Arrange and prepare for all NBL sales meetings (Manco, roadshow, customer appointments etc.) as required
Manage NBL office filing system (customer grids, claims, trading terms etc.)
Manage and update NBL asset register as required
Compile, analyse and investigate sales out data for customer meetings
Compile Nielsen regional market share reviews with insights monthly
Extract and analyse Nielsen scan-track data as required by the regional management team
Extract and analyse Shoprite webbi reports, PnP site days cover reports, and Makro dispos as required
Extract and analyse Ask'd data as required by the regional management team
Spar DC Controller
Manage Spar DC orders
Manage Spar DC stock on hand
Manage stamp and sign orders
Capture suffix and promotional deals
What It Takes to Succeed:
Experience that set you up for success:
A minimum of five (5) years' solid experience as a Sales Administrator in an FMCG industry
Qualifications & Certifications that will contribute to your success:
A completed Matric / Grade 12 qualification is essential (with Mathematics and Accounting)
Additional Requirements that will enhance your impact for success:
Market information tools (Nielsens / IRI, SPAR Insights, ASK'd reports)
Advanced MS Excel
SAP experience is essential
SQL experience
Strong numerical ability
* Relevant tertiary qualification in Accounting or Finance would be advantageous
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