Job Description

& Duties

Position:

Sales & Administration Officer

Company:

Hi Fiber (Pty) Ltd t/a Gango Maize Popcorn

Location:

Woodstock, Cape Town

Role Purpose

The Employee is appointed as a

Sales & Administration Officer

. The role supports company growth by providing efficient customer service, achieving sales targets, and ensuring accurate sales and administrative processes.

Duties & Responsibilities

The Employee shall be responsible for:

Sales & Customer Service

Achieving sales targets as set by Management Providing professional and efficient service to customers Acting as a first point of contact for customer enquiries Handling customer queries and resolving issues promptly Providing telephone support where required

Sales Administration

Processing customer orders accurately and timeously Preparing and managing sales documentation, including invoices and receipts Processing payments in accordance with Company procedures Maintaining accurate customer and sales records

Administration & Systems

Maintaining and updating Company systems and spreadsheets Performing general administrative duties as required Coordinating with production and logistics teams where necessary Complying with Company procedures, controls, and reporting requirements

Performance Standards

The Employee is required to:

Perform duties diligently, accurately, and with attention to detail Work efficiently under pressure and meet deadlines Act honestly, responsibly, and in the best interests of the Company Comply with all Company policies and lawful instructions

Minimum Requirements

Grade 12 / National Senior Certificate Computer literacy in MS Word, Excel, Outlook, and Google Sheets Experience in Sales and/or Customer Service Good written and verbal communication skills in English

Must be legally permitted to work in the Republic of South Africa

Applicants without valid work authorisation must not apply

General

This is a

full-time, office-based position

at the Company's Woodstock premises The Employee may be required to perform reasonable additional duties related to the role as assigned by Management
Job Types: Full-time, Permanent

Pay: R7000,00 - R10000,00 per month

Work Location: In person