Job Description

Closing Date: 2025-11-07
Job Type: Permanent
Job Level: Skilled
Experience: Between 3 - 5 Years
EE/AA: No
Summary
Rotational Sales Consultant - Luxury Safari Travel - Cape Town South Africa
An established and highly regarded luxury safari travel company with operations across East Africa is seeking an experienced Rotational Sales Consultant to join their Cape Town South Africa based team.
This exciting role offers the opportunity to work across a dynamic sales department, providing high-level support during peak periods, staff leave, and workflow surges. The ideal candidate will be a versatile and detail-oriented travel professional with a strong background in safari sales, itinerary design, and client service.
Description
Sales Coverage & Support

• Manage agent requests and design detailed safari itineraries during consultant leave or peak demand.
• Prepare costings, proposals, and confirmations accurately within required turnaround times.
• Follow all internal booking, operational, and communication procedures.

Quality & Process Management

• Conduct quality checks to ensure accuracy and consistency in costings, communication, and documentation.
• Assist with implementing new processes, tools, and system enhancements.
• Identify areas of improvement to elevate service and team performance.

Collaboration & Knowledge Sharing

• Support colleagues during high-volume periods and contribute to a positive, solution-focused environment.
• Share feedback and best practices to strengthen team cohesion and overall delivery standards.

Behavioural Attributes:

• Reliable and accountable, ensuring consistent, high-quality service.
• Flexible and quick to adapt to changing priorities.
• Strong focus on accuracy, efficiency, and client satisfaction.
• Collaborative, professional, and proactive in problem-solving.

What's on Offer:

• Opportunity to work within a leading, conservation-driven luxury safari brand.
• Competitive remuneration package.
• Supportive and professional working environment.
• Career growth and skill development within an internationally recognised team.

Position Details:

• Location: Cape Town, South Africa
• Schedule: Monday - Friday, 08h00 to 17h00 (including a 1-hour lunch break)
• Flexibility required during peak periods and select public holidays (time off in lieu provided)
• Office-based with potential hybrid flexibility post-training

Minimum Requirements
Requirements:

• Minimum 3 years' experience in travel sales, reservations, or consulting (preferably within luxury or safari travel).
• Strong understanding of itinerary design, costing, and safari logistics.
• Excellent communication skills with a strong agent-first mindset.
• Proficiency in booking systems, CRM platforms, and general Microsoft Office tools.
• Exceptional attention to detail, adaptability, and time management skills.
• Ability to work independently as well as collaboratively within a dynamic team.

Skills Required