Job Description

Job Summary Rotational Sales Consultant - African Safari & Tours Company | Cape Town Kendrick Recruitment is seeking a dedicated and adaptable Rotational Sales Consultant to join a leading African safari and tours company based in Cape Town. This is an exciting opportunity for a versatile professional to support a high-performing Sales team, providing flexible coverage and ensuring seamless service delivery in a luxury safari and tours environment. Sales Consultant Requirements: Minimum 3 years' experience in sales, travel consulting, or reservations (DMC or luxury safari experience preferred) Strong understanding of itinerary design, costing, and safari logistics Proven ability to adapt quickly and manage multiple agent portfolios when covering colleagues Experience with booking systems, CRM, and quality monitoring tools Excellent communication and interpersonal skills with an agent-first mindset Professional; adaptable, and team-oriented approach Sales Consultant Responsibilities: Sales Coverage: Manage agent requests during periods of leave or peak demand, ensuring no disruption to service Handle itinerary amendments, costing, and delivery of accurate information within agreed turnaround times Follow booking procedures as per operating manuals for properties, vehicles, and activities Quality & Process Support: Assist with quality assessments of sales files, communications, and processes Provide feedback and recommendations to enhance service delivery and efficiency Support the implementation of new processes, systems, and tools within the Sales team Collaborate with managers and peers to share best practices and improve overall performance Team Collaboration: Support colleagues during high workload periods Contribute ideas and solutions to enhance sales processes and agent/guest experience Share insights gained from quality assessments to improve team performance Package & Work Conditions: Salary: R30,000 - R35,000 per month (negotiable depending on experience) Work Monday to Friday (08:00 - 17:00, including 1-hour lunch) with occasional overtime during peak periods Flexibility to work alternative South African public holidays with time off in lieu Attendance at staff events during working hours is required Cape Town office-based role with occasional flexibility for remote support as needed To Apply: Please send your updated CV, reference letters, and qualifications today Please note: Due to the high volume of applications, only candidates who meet the listed requirements will be contacted. If you do not receive a response within 7 working days, kindly consider your application unsuccessful.
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