Job Description

Development and Deployment of a Graduation Digital Public Good (DPG)
RFP Reference No: UPGI-25-RFP 027
Location: Remote (global); Pilot implementation in South Africa
Duration: 10-12 months
RFP Release Date: 3 July 2025
Submission Deadline: 18 July 2025, 17:00 EAT
Mode of Submission: Email to procurement.kenya@brac.net
Language: English
Tasks and Responsibilities
The selected service provider will be responsible for the end-to-end design, development, and deployment of the Graduation DPG platform. This includes:
Core Responsibilities

• Deliver a modular, mobile-first, open-source platform with a focus on Graduation program delivery.
• Develop core capabilities tailored to various users: Coach, Supervisor, Participant, Expert, Community, Admin.
• Use agile, sprint-based development (3-5 sprints) with continuous feedback loops and progressive functionality.
• Ensure system interoperability with government systems (e.g., social development, agriculture MIS).
• Provide open-source code and documentation (e.g., GitHub guides, manuals) to enable reuse and scaling.
• Coordinate with BRAC and FinMark Trust teams for testing and system iteration.
• Align system architecture with South African policy frameworks (Child Support Grant and GBL).
• Support government onboarding and technical handover for sustainability.
• Incorporate human-centered design and real-world program needs, such as referral workflows and coaching tools.

Additional Responsibilities

• Translate the Graduation methodology and behavior change principles into system design.
• Engage with key local stakeholders (SASSA, DSD, FMT) for contextual adaptation.
• Ensure realistic usability, scalability, and long-term adaptability of the system.
• Maintain flexibility for rapid course correction through adaptive methodologies.

Qualifications
Essential Requirements

• Minimum 5 years of experience in delivering complex digital systems.
• Proven experience in building and scaling Digital Public Goods (DPGs) with modular and interoperable design.
• Hands-on experience with open-source platforms (e.g., Elevate, Sunbird, Beckn).
• Expertise in developing Digital Public Infrastructure (DPI) for large-scale development challenges.
• Strong skills in systems thinking and translating complex program logic into digital tools.
• Demonstrated experience in social protection, youth development, or service delivery programs.
• Deep knowledge of the Graduation approach, including coaching and case management.
• Ability to work across distributed teams in different time zones (South Asia, Africa).
• Proficiency in English (spoken and written).
• Familiarity with South African policy and social development context.

Preferred Qualifications

• Prior or current collaboration with C4EC and/or Shikshalokam.
• Familiarity with Child Support Grant (CSG) and Generating Better Livelihoods (GBL) programs.
• Experience with agile, sprint-based and adaptive delivery methods.
• Advanced skills in human-centered design (HCD), especially for low-literacy users.
• Strong commitment to open-source principles and documentation for global reuse.

For full submission requirements, evaluation criteria, and detailed specifications, please refer to the full RFP document.
For technical queries regarding the Terms of Reference (ToR), contact:
Farabi Ahmed Ullah
Email: farabi.ahmedullah@brac.net
For submission-related queries, contact:
Getrude Kipruto
Email: getrude.kipruto@brac.net