Our client is seeking an experienced Revenue & Reservations Manager.
Requirements:
Degree or equivalent in Hospitality Management / Financial Management
Exposure to Resrequest software an advantage
Extensive Background in Reservations and Revenue Services
5 Years of experience in overseeing hospitality Reservations and Revenue operations
MS Office proficiency
The Revenue & Reservations Manager assists the Sales & Marketing Manager by overseeing, coordinating, and directing the service, operations, logistics and activities of the Reservations Department to maximise Occupancy at the highest achievable rate.
The incumbent takes responsibility for overseeing the revenue management, distribution, and pricing strategy of the and managing of the day-to-day yield operations. The role also ensures that guests always receive exceptional levels of personalised service.
Proficient in understanding the use of Yield-Management and Occupancy forecasting techniques
Proficient in the application of Up-Sell and Cross-Sell strategies
Proficient in property-specific reservations and revenue software (ResRequest) to ensure that Occupancy and Rate are maximised
Proficient in the use of Rate-Building software and methods
Proficient in the application of Financial good practice
Proficient in the management of the various booking channels
Proficient user of Microsoft Office software applications
Conversant with specialist terminology including F&B service, Front Office, Culinary, Housekeeping, Maintenance, Security, Operational Finance