Job Description

Job Summary
Job Title: Revenue Management Controller
Location: South Africa
Company Overview:
We specialize in the development, leasing, and management of commercial and industrial real estate. Joining our team offers the opportunity to work in a dynamic and industry-leading property company in South Africa, where our success is built on ethics, exceptional customer service, and teamwork.
Position Overview:
The Revenue Management Controller plays a key role in managing the company's revenue cycle, focusing on credit management, account reconciliation, and collections. This position requires strong analytical skills, attention to detail, and effective communication to ensure timely payments and reduce debtor risk.
Key Responsibilities:
Develop and oversee a credit control system in coordination with sales, marketing, finance, and executives.
Establish procedures to ensure timely payments while supporting high customer retention.
Enforce customer service policies that promote on-time payments.
Reconcile complex, escalated accounts from the accounts receivable (AR) team.
Monitor and reduce Days Sales Outstanding (DSO) by actively managing debtor balances.
Liaise with customers and internal teams, including sales, to resolve payment issues.
Maintain and analyze loan and credit records; recommend process improvements to reduce bad debts.
Follow up on overdue invoices and escalate cases when necessary.
Propose and implement improvements to debt collection processes.
Respond promptly to client queries via phone or written communication.
Prepare and process debt write-offs where necessary (e.g. customer bankruptcy).
Maintain regular communication with clients to support ongoing payments.
Develop and manage customer onboarding and data management systems.
Requirements
Requirements:
Matric (high school diploma) is required; an associate's or bachelor's degree in accounting or a related field is advantageous.
1-2 years of experience in a similar credit control or revenue management role.
Key Skills:
Strong grasp of accounting principles and credit control practices.
Proficient in Microsoft Excel and accounting software.
Excellent data entry and administrative accuracy.
Highly detail-oriented with the ability to multitask in a fast-paced environment.
Strong interpersonal and communication skills.
Capable of working independently and collaboratively.
Open to learning and adapting to new systems and processes.
Knowledge of revenue management best practices is beneficial.
Additional Information:
Psychometric testing is required for shortlisted candidates.
If you do not receive feedback by 31 July 2025, please consider your application unsuccessful.
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