Retentions Consultant – Bryanston, Gauteng
Bryanston, Johannesburg, South Africa
Job Description
Insurance Retentions Consultant with minimum 2 years' retentions experience and minimum 1 year's outbound call centre sales experience in the short term insurance industry, required to start asap.
Minimum requirements:
- Matric
- RE5 essential
- Class of Business essential
- NQF4 Short Term Insurance (150 FAIS credits) or better essential
- Minimum 2 years' short term insurance retentions experience required
- Minimum 1 year's outbound call centre sales experience essential
- Knowledge of Short Term Personal Lines Insurance Products essential
- Cold calling experience and stable employment record required
- Identify origin and reason for policy cancellations
- Responding to clients re intend to cancel policies
- Gain understanding of client portfolio across products
- Upsell through needs analysis and available coverage
- Provide competitor comparisons
- Where applicable offer discounting strategies
- Brand reputation management
- Update customer information
- Arrange for outstanding payments
Recognising that diversity is the key to excellence, our client especially encourages members of designated groups to apply.
If you have not heard from us within a 2 week period, please deem your application as unsuccessful.
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Skills Required
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Job Detail
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Job IdJD1632267
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBryanston, Johannesburg, South Africa
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EducationNot mentioned