Job Description

Job Summary

STORE MANAGERS/ ASSISTANT STORE MANAGERS / EAST LONDON - The purpose of the Store Manager is to effectively plan, control and monitor the performance of the store to ensure operation at an optimal level. The successful Candidate will have strong admin. skills, strong people management, stock management as well as shrinkage

Minimum Requirements:

At least 5 years' experience in all aspects of day-to-day running and managing of a Store

Matric / Grade 12 (or equivalent qualification)

Tertiary Qualifications in Retail management / equivalent

Proven track record in shrinkage- and expense control, budgets and exceptional customer service

Computer literate (Outlook, MS Word/Excel), including strong numeric competency

Strong verbal and written communication skills

Clear Credit- and Criminal Record

Industrial Relations experience recommended

Key Duties:

Manage targets and profitability of all departments; Sales Targets; Discount management; Scan rates/Price changes; Wastage/ write offs; Shrinkage; Expenses; Category management

Manage stock: Ordering; Category stock adjustments; Floor cover; Security; Receiving; Manage the BI-Annual stock take twice a year

Manage the front-end function: Shortage/Overage; Shifts/Rosters; Floats; Cashing up; Balancing; Daily Banking; Petty Cash

Pricing and POS: Pricing; POS; Theme POS

Manage Promotions: Stock levels

Housekeeping and Store Layout: Stock; Floors; Barcoding; Display units & Gondola runs; Equipment maintained; Customer care results; Safety check audits and fire regulations; Check outs

Manage staff: Recruitment; Discipline staff; Training; Coach staff; Performance Management; Communicating with staff; Shifts and rosters; Leave; Personnel administration

Managing customers: Resolving customer complaints; Advising customers; Customer relationships; Community activities; Customer activities in store; Customer focus groups; Telephone etiquette

Open and Close Store: Maintain Store standards; Maintain profitability; Maintain security procedures; Monitor risk areas

Key Competencies / Attributes:

Personal Energy and Drive

People and Management skills

Coaching skills

Human Resource Management

Market trends

General Management

Retail

Undertakings

MIE, Credit Check

Criminal check

Salary: R15 - R25K (depending on experience and qualifications)

Application Process: Apply online or e-mail application CV with qualifications and recent head & shoulder photo to , use xe2x80x9cRETAIL STORE MANAGERSxe2x80x9d in the subject of the e-mail. If you don't receive feedback within 4 weeks from date of application, kindly consider your application unsuccessful

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