Retail Store Assistant Standerton (new Store)

Standerton, Mpumalanga, South Africa

Job Description

Dis-Chem Pharmacies' Standerton store has an opportunity available for a Retail Store Assistant to join the team. The main purpose of this role will be assisting with the overall management of the store to ensure; operational and administrative duties are performed as per the standard policy and procedure.
Minimum Requirements...
Essential:

  • Grade 12 / Matric
  • Basic computer skills (Word, Excel and Outlook). SAP.
  • Retail experience
Job Specification...
  • Manage and report all customer complements and complaints to management.
  • Establish a professional relationship with customers.
  • Ensure all customer stock queries are dealt with and resolved.
  • Maintain effective external communication with customers when they require feedback.
  • Assist customer with any enquiries and refer customers to the appropriate departments where applicable.
  • Adhere to the customer turnover per hour rate as per company benchmark.
  • Manage the shorts and overs at the point of sale, including the floats.
  • Manage refund and return transactions.
  • Ensure that back shopping and returned goods are handled correctly.
  • Verify and review deliveries and invoices for total accuracy.
  • Assist the Receiving Manager in preparing and logging Distribution Centre claims on the Distribution Centre claims system.
  • Manage and control high risk stock
  • Prepare the run reconciliation on a daily basis.
  • Prepare, order and receive the branch change requirements to ensure cashiers have enough change to ensure the best customer service levels.
  • Maintain effective liaison between relevant parties.
  • Maintain effective document control including but not limited to float, petty cash, cash on hand.
Competencies
Essential:
  • Retail administration and operational knowledge
  • Team player, good customer relations
  • Leadership and management skills
  • Trustworthy and honesty
  • Ability to work under pressure
  • Deadline driven
Special conditions of employment:
  • South African citizen
  • MIE, clear criminal and credit
  • Driver's license and/or own reliable transport
Remuneration and benefits:
  • Market related salary
  • Medical aid
  • Provident fund
  • Staff account
ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.
Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem's approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem's Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

Skills Required

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Job Detail

  • Job Id
    JD1644364
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Standerton, Mpumalanga, South Africa
  • Education
    Not mentioned