Job Description

Rage is a Leading Fashion Retailer of footwear and apparel in the ladies and childrens markets in South Africa. With a range of shoes, clothing, handbags, and perfumes that are inspired by the latest trends across the globe. Rage makes sure you step out in style every time and anywhere with over 630 stores across South Africa.

Rage is looking for hard-working, customer-oriented Retail Shop Assistants to ensure the smooth running of in-store retail operations. The Retail Shop Assistants responsibilities include welcoming customers to our shop, monitoring customer activities to prevent incidents of shoplifting, arranging window displays accordingly, and processing customer refunds. You should also be able to identify customers' needs and recommend suitable shop items that best satisfy their needs.

• Ensuring all operations runs in accordance with the Rage Policies and Procedures, and maintaining the store standards.
• Ensuring housekeeping standards are met by cleaning and tiding at all times.
• Receiving, checking and unpacking stock, and ensuring all paperwork is correct.
• Opening new accounts and assisting customers to fill out all details.
• Assisting the Store Manager with conducting unit counts once a week.
• Assisting the Store Manager with minimising stock unit losses and maintaining stock levels.
• Assisting in maintaining visual displays and layouts in accordance with the Rage standard.
• Assisting with processing Pack up lists, Recalls and executing Markdown instructions.
• Assisting customers telephonically with great care and ensuring their needs are met.
• Assisting all walk-in customers and providing excellent service.
• Participating actively in training sessions.
• Ensuring stockroom standards are maintained as per the Store Managers instruction.
• Assisting the Store Manager in achieving monthly set targets.
• Ensuring all fire exits and escape routes are kept free from obstruction.

• High school matric
• Proven retail sales experience.
• The ability to stand for extended periods.
• The ability to use labelling and pricing equipment as well as Point of Sale (POS) software.
• The ability to work in a fast-paced environment.
• Strong organizational skills.
• Effective communication skills.
• Exceptional customer service skills.
• Detail-oriented.

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