Job Description

Location: Willowbridge Centre, Tygervalley, Cape Town

Working Hours: 45 hours per week (including weekends)

Are you passionate about customer service and have a keen interest in the bakery industry? Tessa's Bakery, located in the bustling Willowbridge Centre, is seeking a dedicated and enthusiastic Retail Sales Assistant to join our dynamic team. As a Retail Sales Assistant, you will play a pivotal role in providing exceptional customer service and contributing to the overall success of our bakery.

Responsibilities:

1. Customer Service Excellence: Greet customers in a friendly and professional manner, assist them with their inquiries, and provide product recommendations and information.

2. Sales and Upselling: Proactively engage with customers to promote our bakery products, upsell additional items, and maximize sales opportunities.

3. Product Display and Merchandising: Ensure that bakery products are attractively displayed, well-stocked, and properly labeled, adhering to our visual merchandising standards.

4. Cash Handling: Process customer transactions accurately, including cash, credit card, and electronic payments. Maintain cash register and ensure accountability at the end of each shift.

5. Product Knowledge: Stay up to date with our bakery offerings, including ingredients, flavors, and specials, to effectively assist customers with their orders and dietary requirements.

6. Cleanliness and Hygiene: Maintain a clean and organized sales area, including display shelves, counters, and customer seating areas. Adhere to health and safety regulations.

Requirements:

- Previous experience in a customer-facing role, preferably in a retail or bakery environment.

- Excellent communication and interpersonal skills.

- Strong sales and customer service orientation.

- Ability to work effectively in a fast-paced, team-oriented environment.

- Flexibility to work 45 hours per week, including weekends and public holidays.

If you are a motivated individual with a passion for customer service and an interest in the bakery industry, we would love to hear from you. Join our team at Tessa's Bakery and be part of creating delicious experiences for our valued customers.

Job Type: Full-time

Work Location: In person