Job Description

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Job Overview

Expiration date:

1 August 2025

Location:

Somerset West, Westrn Cape

Job Title:

Retail Operations Manager (CA)

Education Level:

Bachelors Degree

Job Level:

Management

Minimum Experience:

5- 7 Years

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Retail Operations Manager (CA) required in Somerset West.

Are you a qualified CA (SA) with a passion for retail and operational leadership? Our client in Somerset West, a growing enterprise in the retail industry, is seeking a Retail Operations Manager.



This role involves leading store performance, streamlining operations, and driving business growth.



Strong analytical skills and a systems-driven mindset are essential.

Requirements:

Essential to have a CA (SA) qualification 2+ years post-articles experience, preferably in a retail, FMCG, or operations-heavy environment Advanced Excel / Google Sheets proficiency Excellent communication skills and a collaborative mindset A natural leader with strong analytical and operational capabilities Strong with systems, numbers, and team development Commercial and financial acumen with experience managing budgets, forecasts, and reporting Solid understanding of business systems and processes; ERP experience Proven ability to build and lead effective teams, while driving accountability and performance

Duties and Responsibilities:

Oversee daily operations across the retail environment Drive store performance, efficiency, and profitability Identify inefficiencies and implement process improvements Work closely with store managers and executive leadership Help scale the group by implementing best practices, controls, and growth strategies Monitor store-level financial performance, including sales, margins, and expenses Analyse financial reports to identify trends, risks, and opportunities Implement cost-control measures Use data analytics to drive decision-making and continuous improvement Lead special projects including revamps, store launches, and tech rollouts * Monthly visits to stores in the greater Cape Town area