Job Description

Retail Operations Analytics Manager - Cape TownFull job descriptionPOSITION SUMMARYLead and coach the analytics team within Retail Operations. Collaborate with project owners within the department as well as across different workstreams to develop tools to quickly identify areas of opportunities. Provide analysis, insights and recommendations to project teams and executive leadership. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.ESSENTIAL JOB FUNCTIONS Develop strategic and innovative analytics/insights that illustrate, measure, and explore current/future practices Lead insights through data visualization and communication through technical/non-technical versions Partner with stakeholders to support project initiatives and develop analytics vision Communicate results and business impacts of insight initiatives to stakeholders Lead collection/delivery of insights in response to requests from leaders; produce innovative recommendations that align to strategic priorities to maintain competitive advantage based on industry insights Create and leverage algorithms to drive recommendations to leaders for key initiatives Oversee the data/report requests and prioritization process Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports Travel up to 20% to divisions and General Office to support business needs/initiatives Must be able to perform the essential job functions of this position with or without reasonable accommodationMINIMUM POSITION QUALIFICATIONS Bachelor's Degree in business, business analytics, or related field 2+ years of experience with database querying languages (SQL) and SAP Business Objects 2+ years of experience using analytics techniques to contribute to company growth efforts, increasing revenue and other key business outcomes 4+ years of experience in data analysis and/or reporting Any experience with programming languages such as R or Python Proficient in Microsoft Office Knowledge of data wrangling and ability to make recommendations on solutions Strong problem solving, quantitative and analytical abilitiesDESIRED PREVIOUS JOB EXPERIENCE/EDUCATION Any previous leadership experience Any previous retail/supply chain experience Any experience with Power BIPOTENTIAL CAREER PATH FROM THIS POSITION Project Manager Business OwnerBEHAVIORS AND SKILLSPUTS THE CUSTOMER FIRST:Anticipates customer needs, champions for the customer, acts with customers in mind, exceeds customers' expectations, gains customers' trust and respect.COMMUNICATES EFFECTIVELY AND CANDIDLY:Communicates clearly and directly, approachable, relates well to others, engages people and helps them understand change, provides and seeks feedback, articulates clearly, actively listens.ACHIEVES RESULTS THROUGH TEAMWORK:Is open to diverse ideas, works inclusively and collaboratively, holds self and others accountable, involves others to accomplish individual and team goals.LEADS THROUGH POSITIVE INFLUENCE:Demonstrates strong character; builds partnerships; models a conscious balance between work and personal life; takes personal responsibility for own development; role models leadership qualities such as motivation, inspiration, passion and trust.COACHES AND DEVELOPS OTHERS:Develops and cares about associates, builds effective teams, helps people be their best, values and manages diversity, provides candid and constructive feedback.LEADS CHANGE AND INNOVATION:Challenges the status quo, embraces technology, puts forward creative ideas, champions and implements process improvements, gathers the ideas of others, demonstrates good judgment about which ideas will work.EXECUTES WITH EXCELLENCE:Is action oriented, drives for results, sets clear expectations and milestones, reviews progress, acts decisively, solves problems, can be counted on to consistently meet or exceed goals.PROVIDES CLEAR AND STRATEGIC DIRECTION:Plans and organizes well, sets a clear and simple course of action, stays focused on the most important priorities, has the ability to visualize and plan for the future, understands the industry and marketplace.SAFETY AWARENESS:Identifying and correcting conditions that affect employee safety; upholding safety standards.Job Type: Full-timePay: R45 000,00 - R65 000,00 per monthWork Location: In person

Skills Required