Job Description

Job Title: Retail Media Studio Manager
Department: Creative Studios
Reports To: Business Unit Manager
Work Environment: Onsite
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?Position Overview
We are seeking a proactive Retail Media Studio Manager to lead the creative production process for retail media campaigns. In this role, you will translate strategic retail media briefs into compelling, high-quality creative assets across digital, in-store, and other relevant channels. You will oversee a team of designers, ensuring brand consistency, operational efficiency, and creative excellence while managing the full lifecycle of campaigns.
The ideal candidate will be experienced in coordinating production workflows, managing resources effectively, and fostering strong relationships with internal stakeholders and external partners, including suppliers, agencies, media houses, and printers.
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?Key Responsibilities

• Lead end-to-end creative production for retail media campaigns, ensuring timely delivery and high-quality output.
• Translate marketing briefs into actionable creative strategies for your team.
• Manage team workflows, priorities, and resources to meet deadlines efficiently.
• Maintain accurate tracking of projects within the workflow management system.
• Coordinate and communicate effectively with all stakeholders to ensure smooth campaign execution.
• Implement quality control and compliance processes to ensure assets meet brand standards and advertising guidelines.
• Provide regular updates and reports to leadership on project status and performance.
• Resolve production issues, optimize workflows, and drive continuous improvement.
• Build and maintain strong client relationships through effective communication and problem-solving.

Key Performance Indicators (KPIs)

• Timely delivery of creative assets across all channels.
• High standards of quality and accuracy in produced work.
• Efficient workflow management and project tracking.
• Effective communication with internal and external stakeholders.
• Strong adherence to deadlines and production schedules.
• Evidence of proactive problem-solving and initiative.

Required Knowledge & Skills

• Project management in creative or retail environments.
• Retail marketing principles, including digital marketing experience.
• Familiarity with production workflows and traffic management.
• Excellent communication, teamwork, and leadership skills.
• Attention to detail and ability to work under pressure.

Experience & Qualifications

• Minimum 6 years experience in creative production, studio operations, traffic management, or retail marketing.
• Bachelors degree in Media Production, Design, Advertising, Marketing, or a related field.
• Experience coordinating campaigns across digital, print, mobile, and in-store formats.
• Exposure to in-house agency models, retail media, or shopper marketing is preferred.
• Proven ability to work with cross-functional teams and manage high-volume campaigns.

Behaviours & Attributes

• Strong can-do attitude and ability to see tasks through to completion.
• Highly organized with meticulous attention to detail.
• Ability to manage workload under pressure and adapt to changing priorities.
• Initiative to learn beyond the scope of defined responsibilities.
• Commitment to maintaining positive relationships with stakeholders.
• Team-oriented, friendly, persistent, and tenacious.

Skills Required