Job Description

Role Overview
A dynamic retail-focused organisation is seeking a proactive and detail-oriented In-House Account Specialist to manage key retail accounts and support national sales operations. This role is ideal for someone with strong analytical skills, a hands-on approach, and a passion for driving performance across merchandising, replenishment, and store execution.
You will serve as the central link between stores, field merchandisers, and sales management-ensuring optimal product performance, compliance, and operational efficiency.
Key Responsibilities
Account Management & Analysis * Monitor store performance through photographs, sales reports, and stock data.

• Issue replenishment purchase orders based on sales trends and stock levels.
• Address merchandising gaps and stock inconsistencies with field teams and sales managers.

Operational Support * Maintain import tracking sheets and monitor delivery timelines.

• Ensure timely and complete stock receipt across assigned accounts.
• Follow up on merchandising calls to uphold store standards.

Reporting & Communication * Compile daily and weekly reports on sales, replenishment, and store execution.

• Present insights and recommendations to management.
• Escalate supply chain or compliance issues as needed.

Store Engagement * Conduct store visits to audit merchandising execution and build retailer relationships.

• Provide feedback and guidance to store staff and field merchandisers.

Experience * Postgraduate degree in Business, Marketing, Retail Management, or related field; or

• Minimum of 2 years' experience in sales or account management.
• Prior experience in retail or FMCG is advantageous.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Proficiency in MS Excel (pivot tables, reporting) and data tracking tools.
• Highly organised with the ability to manage multiple accounts.
• Self-motivated and capable of working independently and within a team.
• Valid driver's license and willingness to travel for store visits.
• Ability to work under pressure and meet deadlines in a fast-paced environment.

What's on Offer * Exposure to leading retail accounts in a growing business.

• Hands-on experience across sales, merchandising, and supply chain operations.
• Supportive work environment with opportunities for professional development.

Salt is acting as an Employment Agency in relation to this vacancy.

Skills Required