Job Description

Job Summary
p
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Restaurant
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at a luxury
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Wine Estate
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close to
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Franschhoek
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is looking for an experienced
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Restaurant Supervisor.
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The
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Restaurant Supervisor
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is responsible for overseeing the
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daily operations
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of the restaurant, ensuring the
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highest standards of service
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, and assisting the Restaurant Manager in all aspects of the department. This role requires a keen
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eye for detail, excellent communication skills
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and the ability to
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lead a team
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effectively.
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Staff transport available from
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Franschhoek, Paarl
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and
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Stellenbosch
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Duties:
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Ensure that opening and closing procedures are followed precisely, and daily shift procedures are completed.
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Manage table allocations efficiently, ensuring guest satisfaction and equitable distribution between restaurant stations.
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Ensure all guest orders are taken per SOPs, promoting menu items and responding positively to non-menu requests.
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Coordinate with the Restaurant Manager/Group Operations Manager to ensure the wine list and menus are up to date.
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Lead pre- and post-service briefings.
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Assist in the induction, training, and development of staff according to The Leeu Collection standards.
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Assist with projects, objectives, and administrative duties.
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Attend necessary meetings and training courses.
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Ensure shifts are adequately staffed, facilitating shift scheduling when necessary.
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Assist in end-of-month stock counts, ensuring accurate stock records.
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Report and rectify all potential and real hazards immediately.
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Be fully conversant with departmental fire and emergency procedures.
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Apply hotel regulations and laws to ensure the safety of guests and employees.
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Requirements:
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Matric Certificate
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Wine certificate would be advantageous
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Previous experience in a supervisory role within a fine dining or Hotel restaurant or hospitality environment.
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Excellent knowledge of food and beverage service standards.
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Proficiency in using restaurant POS systems.
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Management skills
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Training and Coaching skills
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Attention to detail
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Problem solving abilities
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Time Management
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Ability to work under pressure
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Sales and financial acumen
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