Job Description

To provide quality service and promoting living/learning communities that stimulate, enhance and extend the total learning experience.
Job Knowledge, Skills and Experience
Minimum Requirements:

• National Diploma
• At least 2 years of experience in a Student Housing environment, specifically in clerical duties and residence operations
• Relevant experience in Student Affairs within a Higher Education Institution

Recommended:

• Bachelor's degree
• Experience as a Residence Supervisor or in a similar role will be an added advantage

Key Performance Areas / Principal Accountabilities

• Admission: Deal with admissions for the students that are sent to a residence by the central office and create a data for the students in residence. Attend to Administration of the residence.
• Create and direct student development programmes, Orientate first year students about the residence and its facilities.
• Engage on budget process and manage the budget of your residence. Write monthly reports to the Head of department.
• Liaise House Committee and RSAs on various issues as residence stakeholders.
• Manage and handle conflict in the residence, deal with all disciplinary processes within the residence.
• Organize house meetings, meetings with House Committee, RSAs and staff working in the residence. Attend departmental meetings
• Keep student's records and all invoices for deliveries in the residence.
• Ensure that the residence is kept in a good and habitable state at all times. Assist the department on selection and allocation process.
• Supervise and manage the staff working at residence level.
• Assist in ensuring that security and safety as well as health needs are addressed in the residence.
• Liaise with other University departments, students and parents on various needs of the residence.
• Allow students to speak with you on personal challenges that they are faced with and provide advice.

Competencies

• Ability to handle change
• Written communication
• Clear verbal communication
• Initiating Action
• Leadership Learner/Client Focus
• Managing Work (including Time Management)
• Computer literacy
• Stress Tolerance
• Safety Awareness
• Building a successful team
• Building relations
• Building trust
• Coaching/mentoring
• Continuous improvement
• Delegating responsibility
• Facilitating change
• Managing conflict
• Meeting leadership
• Listening skills
• Financial management
• Analytical thinking
• Report writing
• Counselling skills
• Investigative skills
• Knowledge of learner development approaches
• Supervisory skill
• Co-ordination skill
• Applied knowledge of MS Excel and MS Word Learner/ Client focus
• Managing work (Including time Management)
• Professional/Technical knowledge
• Interpersonal skills
• Organizing
• Safety awareness

General Information
Closing Date: 17 September 2025
For enquires and assistance with your online application, please email Mr Odwa Siza, (Human Capital Department) email: sizaod@cput.ac.za or (021) 959 6738.
NB: PLEASE NOTE THAT THIS SYSTEM DOES NOT ALLOW APPLICANTS TO UPLOAD CVs. IT IS THUS IMPORTANT THAT APPLICANTS COMPLETE ALL SECTIONS COMPREHENSIVELY AS FAILURE TO DO SO MIGHT DISADVANTAGE YOU. PLEASE UPDATE YOUR APPLICATION ON THE SYSTEM WITH THE LATEST INFORMATION AS THIS WILL BE THE ONLY CRITERIA USED FOR EVALUATION OF YOUR APPLICATION BY OUR PANEL.
The Cape Peninsula University of Technology is committed to Employment Equity and aims to attract and retain talented individuals to achieve our equity objectives and therefore, people from the designated groups, including those with disabilities are encouraged to apply. Preference will be given to applicants whose appointment contributes towards the achievement of demographic representation. We reserve the right not to make an appointment.

Skills Required