Reservations Manager

Cape Town, Western Cape, South Africa

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A 5* property seeks to hire a suitably experienced and qualified Reservations Manager. Scope:

To ensure that the highest standard of performance and service is achieved when reserving accommodation and additional services.
To manage the Junior Tour operator team
To ensure that guests receive an exceptional guest experience that goes beyond their expectations by performing Travel Management duties that are inline with the guidelines.

Requirements:

Grade 12 certificate
2 yearsxe2x80x99 experience in a management position or 5 yearsxe2x80x99 experience in a senior position at a reputable operator.
Computer literate with working knowledge of Microsoft Office.
Knowledge of travel management processes.
Experience at operator level of a Property Management Systems (Opera)
Excellent command of the English language in verbal and written skills.
Able to work flexible hours, weekends and public holidays.
Excellent attention to detail and organizational skills.
Customer service, and interpersonal skills.
A basic understanding of Geography of the Delta a must.
Safari experience a must.

Please apply with an updated CV Job Types: Full-time, Permanent Salary: From R40,000.00 per month Education:

Experience:

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