Reservationist/duty Manager
Hermanus, WC, ZA, South Africa
Job Description
A well-established
4-star guest house
is seeking adynamic and professional Receptionist / Duty Manager
to join our team.Requirements:
Matric Minimum 2 years experience in the
hospitality industry in a similar position
Energetic, friendly, and customer-focused individual Excellent communication and interpersonal skills Must be willing towork shifts, weekends, and public holidays
Strong organisational skills and attention to detail Proficiency in reservation software (e.g., Resrequest/Opera) and MS Office Suite.Main Duties & Responsibilities:
Manage
guest check-ins and check-outs
efficiently and professionally Handlereservations, enquiries, and guest correspondence.
Supervise daily operations and ensure the smooth running of the guest house Deliverexceptional guest service
and maintain ahigh standard of hospitality
at all times Coordinate with housekeeping and maintenance teams to ensure rooms and facilities meet guest expectations Handle guest complaints or requests promptly and effectively Performcash-ups, record-keeping, and administrative tasks
Ensuresecurity, safety, and cleanliness standards
are consistently upheld If you are passionate about hospitality and take pride in delivering excellent guest service, we would love to hear from you!Only candidates with the required experience above will be corresponded with and if you do not receive a reply within 14 days, your application was unsuccessful.
Please forward a comprehensive and UPDATED CV (starting with current position) with a head & shoulders photo.
Candidate must provide recent contactable references from last two direct superiors, prior to current employer.
Job Type: Full-time
Pay: R9000,00 - R11000,00 per month
Experience:
Hospitality : 2 years (Preferred)
Location:
Hermanus, Western Cape 7200 (Required)
Work Location: In person
Application Deadline: 2025/11/11
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Job Detail
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Job IdJD1570261
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationHermanus, WC, ZA, South Africa
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EducationNot mentioned