Job Description

Company Description
SGS is the world's leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance, and sustainability.

PRIMARY RESPONSIBILITIES
The Reporting Administration is responsible for conducting basic Financial Assistant activities and administration related tasks in SGS Vaal River Laboratory.
SPECIFIC RESPONSIBILITIES

• Compile recon of samples received per Client daily
• Assist HOD / Lab Technician - reporting with general administrative tasks (filing, copying, and creating customized reporting templates, creating tests reports)
• Assist HOD / Lab Technician - maintaining current status of outstanding work as well as following up with the Section Managers regarding expected reporting dates
• Daily screening of Jobs on G6 - Training to be given on Methods & Analyses
• Assistance with client requests for all incoming work and liaising with all clients in the case of sample discrepancies and / or queries regarding sample logistics and TAT
• Continuous feedback and communication to the direct line manager
• Assist in filing of job files, reports and to ensure filing systems are in order - when necessary
• Assist with switchboard activities when required
• Keep relevant communications confidential
• Complies and conforms to the laboratory quality management system (ISO17025 and SANAS)
• Adhere to all quality and safety requirements of the SGS management system.
• Perform any other reasonable tasks as assigned by direct line manager.
• Obtain Procurement Quotes from suppliers, as per management instruction and MOQ stock level requirements in absence of Gen Administrator
• Liaise with Business BPA to finalize order process in absence of the General Administrator
• Maintain a clean working environment
• Perform any other reasonable tasks as assigned by direct line manager.

COMPLIANCE & AUTHORITY

• Cease the use of any equipment that may be deemed to constitute a safety hazard or enter hazardous environments without the necessary knowledge and protection and report the situation to higher authority to take action.
• Cease to carry on with work that may affect the quality (integrity) of services and report the situation to higher authority to take action.
• Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified.
• Has the authority to give reasonable instructions and delegate work to all staff in Sample Receiving (Receiving, Tracking, Login and Storage) section with approval of Direct Line Manager and/or Section Manager.

Qualifications
Education

• Matric (Grade 12) - with Mathematics and Science as subjects
• Financial Management / Administrative qualification will be an advantage and/or proven years of laboratory, knowledge, skills and experience sufficient to be recognized as a qualification through - Recognition of Prior Learning
• Proficient with PC's, especially with MS Word, Outlook, PowerPoint and Excel programs

Experience

• Minimum of 3 years' experience in a financial / administrative position
• Laboratory background and related systems would be an advantage
• Previous client and supplier liaison experience
• Effective written and verbal communication skills
• Excellent interpersonal skills and the ability to work with a variety of personalities
• Ability to consistently meet deadlines
• Ability to work both independently and as part of a team
• Superb organizational skills
• Ability to multi-task and handle several issues simultaneously
• Ability to maintain a positive and professional attitude when dealing with escalated issues

REQUIRED SKILLS

• Self-motivator
• Good verbal, written and communication skills
• Ability to multi-task
• Outstanding attention to detail
• Concern for order
• Must have good understanding of Microsoft Office (Excel / Power Point, etc.)
• Work must be done systematically and with the highest level of accuracy.
• Organizational and record-keeping skills
• Customer focus and service orientation
• Basic budget comprehension
• Administrative skills
• Interpersonal skills
• Basic administrative and communicative PC skills.
• Windows package and email proficiency.

Skills Required