Job Description

Job Specification: Repairs Technician
Job Title: Repairs Technician
Reporting Line: After Sales Support Manager
Function/Department: Repairs
Location: Johannesburg
Job Level: Junior
Number of Direct Reports: None
Salary Range: R12 000 Gross per month
Employment Type: Full-Time, Permanent
Job Summary
The Repairs Technician is responsible for maintaining and repairing drones to ensure optimal functionality and reliability. This technical role supports both internal teams and clients by performing diagnostics, repairs, and testing of drone systems and components. The position plays a critical part in ensuring quality, safety, and customer satisfaction in after-sales support.
Key Responsibilities
1. Drone Maintenance and Repair

• Conduct routine maintenance and servicing of drones.
• Diagnose, troubleshoot, and repair faults and malfunctions in drone hardware and software.
• Ensure drones are restored to full functionality efficiently and effectively.

2. Quality Control

• Execute quality checks on drones before deployment or return to clients.
• Work with engineering and manufacturing teams to report issues and recommend design improvements.

3. Technical Support

• Provide remote and on-site technical support to customers and internal teams.
• Assist the customer support team with resolving complex technical issues.

4. Testing and Calibration

• Perform functional testing and calibration of drone systems to meet operational standards.
• Record test results and maintain detailed service reports.

5. Inventory Management

• Manage and maintain spare parts and components inventory.
• Monitor stock levels and liaise with the Procurement Department to ensure timely replenishment.

6. Training and Documentation

• Conduct internal training on drone maintenance practices and safety protocols.
• Develop and update repair manuals, SOPs, and technical documentation.

7. Compliance and Safety

• Ensure all maintenance and repair work complies with industry regulations and company standards.
• Follow and enforce safety procedures in the repair environment.

8. Budget and Procurement Collaboration

• Collaborate with the Procurement Department to manage budgets for spare parts, tools, and maintenance equipment.
• Help ensure efficient use of resources while maintaining operational readiness.

Qualifications and Experience
Minimum Qualifications:

• Diploma or Bachelor's Degree in Electronics, Electrical Engineering, Mechatronics, or a related technical field.

Experience:

• Minimum of 3 years of hands-on experience in drone repair and maintenance.
• Experience working with a variety of drone models and systems.

Skills and Competencies

• Strong technical knowledge of drone hardware, electronics, and flight systems.
• Excellent diagnostic and troubleshooting skills.
• Proficiency in drone firmware and software tools.
• Ability to read and interpret technical drawings and manuals.
• Strong attention to detail and commitment to quality.
• Good communication skills for technical support and internal collaboration.
• Adaptability to evolving technology and working in fast-paced environments.
• Analytical and critical thinking ability.
• Organized and self-motivated with a solution-driven mind-set.

Core Values and Behaviours
We hold the following values at the heart of our team culture:

• Performance: Driven to find practical solutions, even in challenging situations.
• Adaptability: Quick to respond and adjust to changes in priorities or technologies.
• Integrity: Honest, respectful, and transparent in all interactions.
• Teamwork: Collaborative, supportive, and open to diverse perspectives.
• Learning and Growth: Committed to continuous development and innovation.
• Passion: Positive, enthusiastic, and driven to deliver excellence in everything we do.

Key Relationships

• After Sales Support Manager (Direct Reporting Line)
• Customer Support Team
• Procurement Department
• Regulatory Compliance Team
• Internal Technical and Operations Teams

Send CVs to: redlinerecruitmentcvs@gmail.com