Job Description

:
We're looking for a driven individual who believes that well-built, regulation-ready kitchens can make a difference in communities. This is for an established non-profit, regulatory corporation seeking a representative to coordinate and implement the running, growth and financial stability of the KZN region. Ensuring the smooth operation of all regional tasks and activities.
This position is a full-time, remote opportunity, seeking a representative based in the KZN region with occasional travel to the Eastern Cape / Garden Route areas (twice a year)
KEY RESPONSIBILITES AND ACCOUNTABLITIES:

• Administration - budgets for the region and debt collecting. The candidate will work with the accounts department on admin issues relevant to their region. The updating and maintenance of national documents and databases.

• Marketing - to work with the National Manager seeking out and making marketing and PR opportunities to benefit both the regional and national portfolios. On request from the national manager this may include public speaking and giving interviews. Sale and promotion of advertising in the company's national brochure. Updating of regional news and marketing on the web site and other social media.

• National tasks - any national tasks handed down from the national manager.

• Event coordination - setting up, planning and implementing of events. This includes but is not limited to golf days, product evenings, training, AGMs and fundraisers.

• Trade Shows/Exhibitions - should the company opt to take part in any trade shows you will be involved in planning, setting up and breaking down the company stand as well as manning it for the duration of the trade show.

• Member relations and growth - maintain strong relationships with members, deal with member issues, complaints and queries, and develop new membership. A regular call cycle is required with members being seen face to face at least twice a year. Visitation of non-members is also important to build new relationships that can lead to member growth. Identifying key non- members that meet company membership criteria and bringing them on board as organisation members will be an important part of the role.

• Income generation - investigate all avenues of income generation that will also add value to the membership

• Member value-add - investigates all opportunities to add extra value to the member's value-add.

• Complaints & mediations - deal with consumer and member complaints, supervise site inspections and mediations and write or coordinate site inspection reposts ensuring an efficient and timeous conclusion to all complaints. Deal with all use of the organisation's holding account ensuring the necessary paperwork is completed and funds are released and paid out timeously. Once you are settled in the job, you will attend a mediation course so that you have the necessary qualification to handle mediations.

• Travel - the job will require travel from time to time to work alongside staff from other regions. The KZN and CT regions share coverage of the Eastern Cape and Garden Route and as such if appointed to one of these regions your duties as listed about will apply to these regions as well. Travel at least twice a year to these regions will also be required.

• Experience in the kitchen or interior design area essential

• Excellent customer management skills

• Ability to travel

• Driven and proactive

• Reliable vehicle and valid drivers license