Job Description

Job Summary
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Relief Travel Specialist | Luxury Safari Tours Company | Johannesburg
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Salary: Negotiable DOE | Live-Out
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Kendrick Recruitment is currently seeking a
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Relief Travel Specialist
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for a well-established
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luxury safari tours company
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based in
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Johannesburg
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. This is a dynamic role ideal for a seasoned travel professional who thrives in a fast-paced, collaborative environment and is passionate about delivering exceptional travel experiences.
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Key Responsibilities:
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Manage travel consultant desks during leave or educational trips, handling requotes and ongoing proposals
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Assist with brochure quotes and booking processes
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Coordinate and develop agent educational and hosted trips in collaboration with the Sales team
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Support implementation and testing of new systems and procedures
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Follow up on provisional bookings and convert dead leads during quieter periods
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Load bookings for consultants during peak periods
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Creatively plan and design customized travel itineraries
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Maintain clear and consistent communication with agents, internal sales teams, suppliers, and colleagues
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Participate in emergency duty rotation and work early/late shifts on a weekly schedule
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Uphold company values focused on people, land, and wildlife
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Knowledge & Experience Required:
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Minimum 3-5 years of inbound tour consulting experience
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Strong knowledge of South Africa, Southern and East Africa (preferred)
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Experience with Tourplan and Microsoft Office (Word, Excel, PowerPoint, Outlook)
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Familiarity with WETU and travel industry platforms
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Excellent understanding of product knowledge, terms and conditions, and supplier networks
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Experience with the sales process, market segmentation, and travel channels
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Skills & Attributes:
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Strong administrative and organizational skills
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Excellent interpersonal and communication abilities
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Problem-solving mindset with attention to detail
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Self-motivated, proactive, and team-oriented
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Passion for guest satisfaction and service excellence
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Willingness to support and inspire others
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Calm, professional demeanor with the ability to work under pressure
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This is an exciting opportunity for an experienced and adaptable travel professional to join a passionate team and play a pivotal role in delivering world-class safari journeys.
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