Job Description

Company overview:
The Company is a trusted wholesale supplier of hardware products across South Africa, serving the agriculture, gardening and general hardware sectors. With over 30 years of industry experience, we pride ourselves
on long-standing customer relationships, reliable service and quality products under well-known brands.
Position overview:
We are seeking a Relationship/Customer Care Representative to service customers across Gauteng, Mpumalanga, Freestate and Limpopo. This is a remote, field-based role requiring weekly travel within the region, with regular engagement with our Cape Town (Head Office) based team. The role suits a self-motivated individual who enjoys being on the road, working independently, and building strong customer relationships. You will be responsible for sales, customer service, merchandising, product training, and business development.
Key responsibilities:
Manage and grow relationships with existing customers
On-shelf product representation and effective in-store merchandising
Introduce and establish new products and ranges at customer stores
Conduct product training and share product knowledge with customers
Identify and onboard new customers in the region
Support marketing initiatives and promote new product launches
Resolve customer queries and complaints professionally
Maintain accurate sales reporting and administration
Matric qualification (required)
Valid drivers licence (required)
Minimum 2 years experience as a Relationship/Customer Care Representative
B2B sales experience in agriculture, hardware, or wholesale industries (advantageous)
Skills & attributes:
Strong interpersonal and relationship-building skills
Ability to work independently and manage a large territory
Good organisational and time-management skills
Computer literacy
Excellent written and verbal communication
Fluent in Afrikaans and English

Skills Required