Relationship Manager: Eum

Bloemfontein, Free State, South Africa

EUM, part of the TWK group, has the following vacancy available: Relationship Manager at Bloemfontein, Free State.Responsibilities and Duties

Build and maintain strong client relationships by understanding their needs and delivering personalised service
Act as the primary point of contact, addressing client inquiries and resolving issues efficiently
Proactively identify new business or upselling opportunities based on client trends and feedback
Collaborate with internal teams (sales, marketing, etc.) to align on goals and drive success
Monitor client data, analyse trends, and provide detailed reports and feedback
Ensure compliance with internal policies and industry regulations
Represent the company at industry events, networking to grow relationships and market knowledge

Qualifications and Skills

A relevant diploma or degree in Business Administration, Marketing, Finance, or a related field
Proven experience (35 years) in relationship management, client services, business development, or sales
Experience in short term Insurance and/or funeral administration (advantageous)
Excellent communication (verbal and written) and interpersonal skills
Strong problem-solving and analytical abilities
Proven customer service orientation and client-focused mindset
Sound knowledge of sales processes, marketing strategies, and business development
Confidence in negotiation and managing client expectations

*The company can expire job adverts at any time at their own discretion.

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