Relationship Head: Commercial Banking

Johannesburg, Gauteng, South Africa

Job Description

Requisition Details & Talent Acquisition Contact
Requisition ID: 143765
Talent Acquisition Specialist: Lerato Sithole
Location: Sandton
Closing Date: 30 January 2026
Job Family
Sales and Service
Career Stream
Sales
Leadership Pipeline
Manage Managers
FAIS Affected
FAIS Affected - Yes
Job Purpose

  • To provide leadership, manage sales and service, mitigate risk, grow market share and deliver an integrated customer experience through the execution of end-to-end strategic objectives for Commercial Banking.
Job Responsibilities
  • Drive financial performance by growing market share through acquisition, cross-selling, and upselling to achieve revenue targets.
  • Accelerate growth in Net Interest Revenue (NIR) and Net Interest Income (NII) by securing new acquisitions and unlocking strategic opportunities.
  • Expand Nedbank's market presence among existing and new clients by leading and motivating the sales team to deliver on growth objectives.
  • Promote Nedbank's reputation by role-modelling the brand essence and aligning client experience with the brand promise.
  • Formulate and execute tactical plans aligned to the Business and Commercial Banking (BCB) strategy.
  • Influence and leverage the matrix leadership structure through effective collaboration and communication.
  • Monitor and manage expectations of clients, service providers, partners, and stakeholders.
  • Ensure sustainability through proactive credit, operational, and regulatory risk management.
  • Participation and support in credit committee meetings to ensure conversion of the credit pipeline
  • Comply with all standards, policies, and regulatory requirements.
  • Deliver best-practice client service through proactive contact management.
  • Monitor and analyze client experience using established tools and metrics, taking prompt corrective action where required.
  • Provide world-class client service in full compliance with Nedbank standards and expectations.
  • Manage direct reports' performance and ensure accountability for cascading performance management.
  • Identify development needs and foster growth within the team.
  • Build and maintain a high-performing team by developing a strong talent pipeline.
  • Strengthen managerial capability by deepening skills and knowledge across the leadership team.
  • Cultivate a high-performance culture focused on sales excellence and superior client service.
Essential Qualifications
  • Honours Degree (NQF 8), Relevant industry specific qualification in Finance or Sales
  • RE5 (FAIS) and KI (Key Individual)
Minimum Experience Level
  • Minimum of 10 years experience in Commercial Banking
  • Minimum of 8 years people management and leadership experience
  • Minimum of 5 years credit committee experience
Technical / Professional Knowledge
  • Strategic planning
  • Budgeting
  • Financial Accounting Principles
  • Business principles
  • Communication Strategies
  • Financial Acumen
  • Business writing skills
  • Capacity planning
  • Relevant regulatory knowledge
  • Governance, Risk and Controls
Behavioural Competencies
  • Aligning and Executing Sales Strategy
  • Motivating the Sales Team
  • Driving for results
  • Decision Making
  • Planning and Organizing
  • Building the Sales Team
  • Driving Successful Customer Engagements
  • Coaching
Disclaimer
Preference will be given to candidates from the underrepresented groups
Please contact the Nedbank Recruiting Team at +27 860 555 566
Please contact the Nedbank Recruiting Team at +27 860 555 566

Skills Required

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Job Detail

  • Job Id
    JD1647103
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Johannesburg, Gauteng, South Africa
  • Education
    Not mentioned