Job Description

Job Overview

Business Segment:

Personal & Private Banking

Location:

ZA, WC, Cape Town, 2 Heerengracht Street

Job Type:

Full-time

Job Ref ID:

80389344A-0002

Date Posted:

9/25/2025







To take demand from Personal and Prestige banking customers for any banking matters ranging from product questions to customer account activities as well as any other service requests. Form an accurate assessment and understanding of the demands in order to act on it in a one-and-done manner that consistently delivers what matters to the customer within product, segment and legislative (e.g., FAIS) parameters.



Qualifications

FAIS aligned Degree in Business Commerce (NQF7 or higher)

Experience Required:

3-4 years' banking experience within Personal and Private Banking, with exposure to Prestige / Affluent client segments.

FAIS-aligned experience - must meet Fit and Proper requirements, able to operate without supervision for intermediary services and under supervision for advice.

Branch and client servicing exposure - practical experience in a physical, virtual, or voice branch environment, with strong knowledge of bank processes, policies, and products.

Sales and credit delivery - proven ability to submit credit applications, entrench transactional and lending products, execute campaigns, and drive portfolio contribution growth.

Additional Information



Behavioral Competencies



Articulating Information

Challenging Ideas

Conveying Self-Confidence

Convincing People

Developing Expertise

Technical Competencies:

Banking Process & Procedures

Client Knowledge

Client Retention & Client Servicing

Customer Understanding ( Consumer Banking)

Risk Awareness & Risk Identification

Please note:

All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or TransactionFraudOpsSA@standardbank.co.za