SGS is the world's leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance, and sustainability.
PRIMARY RESPONSIBILITIES
Data processing and administrative duties to ensure the accurate, efficient and timely completion of sample information and result inputs.
SPECIFIC RESPONSIBILITIES
Responsible for prompt and accurate data capturing and processing of all required sample information on coversheets/SLIM.
Attend to all aspects of operational matters related to updating work in progress and new instructions received from clients / operations manager / administrator
Informing all concerned parties of any changes or specifics influencing financial or operational activities.
Assist in compiling of spreadsheet of results, updating daily and reporting to direct supervisor.
Assist senior management with operational requirements
Ensure correct sample information allocations.
Report any complaints / compliment
Ensure adherence to Standard Operating Procedures
Ensure adherence to company Code of Ethics
Ensure adherence to Quality Management System (ie: document control, system procedures, written instructions, maintenance, sample information, reports and registers, etc)
Committed to continuous improvement
Adhere to all quality and safety requirements of the SGS Management System
Perform any other reasonable tasks as assigned by direct line manager or HOD Admin
Specific Authorities
Cease the use of any equipment that may be deemed to constitute a safety hazard or entry to hazardous environments without the necessary knowledge and protection, and take action to address the hazard.
Cease to carry on with work that may affect the quality (integrity) of services and take action to address the issue.
Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified.
Qualifications
Education
Grade 12
Languages: Proficiency in English and Afrikaans (Read, Speak, write)
Computer Literacy in Word and Excel.
Experience
1 years administration experience
Competencies
Attention to detail
To operate with minimal supervision
* Good interpersonal skills towards colleagues, clients & suppliers
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