Job Description

Position duties:

• 100% of Sales - Ensure achievement of sales targets
• 100% of Gross Profit Rand Target - Ensure achievement retail GP margin
• Growth on turnover - Increased turnover of existing Customers
• Growth in new business - Increased turnover from new business
• Increased turnover from new products
• New products at 8% of total turnover - Increased turnover from new product sales
• Manage the frequency and cost effectiveness of the call cycles of sales representatives
• Manage a structured sales process to ensure quality of calling
• Tracking of the usage of the tools provided to sales reps in training
• Tracking of segmentation of high priority and low priority customers
• Build trust and confidence of Customer in the Company, through reliable and consistent service
• Increase usage of Rapid Trade
• Resolve complaints and queries effectively
• Monitor turnaround of Customerxe2x80x99s returns and repairs and escalate where required
• Determine and manage the Customerxe2x80x99s expectations regarding stock and delivery
• Manage head counts within agreed budgets
• Achieve Employment Equity targets
• Maintain effective leave planning and absenteeism management
• Facilitate training and development interventions
• Review performance in discussion with employees, agree ratings and set goals for new period
• Continuously communicate and provide constructive feedback and coaching to employees
• Take disciplinary action where required
• Develop expert product knowledge in the Company range

• Minimum Matric
• Post matric qualification preferable
• 5 yearsxe2x80x99 sales management experience in the retail and industrial sector (hardware and tooling)

Staff Unlimited Recruitment