Regional Sales And Service Manager

Polokwane, Limpopo, South Africa

Job Description

  • About us, purpose, experience and qualifications

    about us

    With FNB, you can be part of a company that offers you a career, not just a job. With a wide range of employment options and business areas to choose from, you are bound to find a perfect fit. We share accountability with our employees and provide you with the best possible opportunities to learn and grow. We are breaking new ground with our innovative thinking and challenging our employees to think differently and develop into the thought leaders of the future. The foundation of our success is in our entrepreneurial culture and the belief that our people are our single most important resource. If you share our values of being: Helpful Effective Ethical Innovative Accountable and you have one simple goal: to improve the lives of customers through simple, effective solutions that meet their needs, contact us today and join a winning team. All appointments will be made in line with the Bank’s EE Strategy.


    Ensure that Profit Maximisation targets are achieved and exceeded by focusing on sales, revenue growth, liability growth, asset growth and growth in the active base. Driving market share growth and retaining / penetrating the existing customer base with a view to increasing profit growth in the segment.

    experience and qualifications

    • NQF 5 plus an appropriate degree at NQF level 6
    • 5-7 years in Banking in a sales related environment

  • additional requirements

    The successful applicants will look after the Limpopo, North West and Northern Cape regions


    • Achievement of net profit growth for business
    • Achieve revenue targets by either growing a portfolio of existing clients (optimising revenue opportunities) or by acquiring new clients
    • Establish, align and manage target and budget goals whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency
    • Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions
    • Manage existing clients and grow portfolio through making contact and generating leads
    • Manage the growth of active customer Account Base to increase client base
    • Maximise Business Portfolio cross sell opportunities and strengthen client relationships
    • Track, control and influence sales and service activities with the specific aim to achieve previously determined sales and service regional team targets.
    • Translate strategies into actionable goals and execute relevant projects / initiatives aligned to strategic objectives with specific performance measures and control systems to track progress
    • Comply with governance in terms of legislative and audit requirements
    • Track, control and influence sales and service activities with the specific aim to increase sales efficiencies of the team
    • Provide business with ongoing research on market sales & service to optimise market penetration by providing recommendations and managing implementation in terms of best practice from a global perspective.
    • Plan and execute campaigns successfully and on schedule. Set standards and benchmarks for measuring successful campaign execution.
    • Monitor costs / benefits per campaign/channel. Maintain operational accountability for all campaign execution.
    • Provide accurate and reliable sales and service statistics obtained from the Sales and Service members and compile Sales and Service reports and dashboards
    • Manage own development to increase own competencies
    • Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies

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Job Detail

  • Job Id
  • Industry
  • Total Positions
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
  • Job Location
    Polokwane, Limpopo, South Africa
  • Education
    Not mentioned
  • Apply By
    Sep 19, 2019
  • Job Posting Date
    Jun 21, 2019