Job Description

Job Summary

A vacancy exists for a Regional Pharmacy Manager based in East London and responsible for the Border Kei Region. It reports to the Regional Hospital Manager, with a dotted line reporting to the National Pharmacy Practice Manager. The successful candidate will be responsible for driving and coordinating improvement in the professional and commercial practice of pharmacy throughout the region. Operational support for pharmacy managers, achievement of business KPIs and delivery of strategic projects will be key focus areas for this role.

Minimum requirements:

• B. Pharm / Dip.Pharm, and current registration with the South African Pharmacy Council
• 5+ years of management experience
• Sound business acumen
• Excellent interpersonal skills as effective working relationships across functions, hospitals and enabling functions are critical
• Understanding of relevant healthcare legislation
• Computer proficiency
• Driver's license and ability to travel
• Private hospital experience: advantageous

Responsibilities:

Financial and product management

• Ensure that the pharmaceutical procure to pay process is aligned to company best practice
• Implement robust processes to ensure optimal commercial sustainability
• Drive purchasing in line with standardized procurement agreements to reduce cost of care
• Drive progress on the pharmacy component of cost-effective quality care initiative implementation
• Identify opportunities for new focus product initiatives to enhance provision of cost-effective care
• Manage pharmacy performance on overheads to budget and drive improvement

Asset management

• Consolidate regional progress on all key stock measures and drive improvement to meet regional and group targets
• Ensure optimal management of consignment and loan stock and related controls and processes
• Ensure appropriate system utilisation to support efficiencies in stock management

Growth

• Drive regional input into and implementation of growth initiatives as appropriate
• Implement projects and ensure sustainability at business unit level

Compliance

• Drive closure of gaps identified during audits e.g. SAPC, stock, etc.
• Review and ensure effective closeout of regional quality ISO9001:2015 audits, complete verification audits and follow up to ensure continuous improvement
• Ensure compliance to the regional pharmacy workplace skills plan and CPD requirements

Quality management

• Active participation in regional quality meetings
• Implement customer satisfaction and quality initiatives to enhance service levels and patient outcomes
• Ensure effective implementation of work procedures, quality-earnings and quality-directives to drive best practice in pharmacy
• Together with the regional clinical pharmacist implement medication safety interventions

People engagement

• Demonstrate visible leadership aligned with the company values, operating model and strategy
• Build effective working relationships with pharmacy managers, hospital managers, regional functional resources, and other key stakeholders
• Participate in the recruitment and induction of new pharmacy managers and senior pharmacists
• Together with hospital managers agree to a training and development plan for pharmacy managers as appropriate
• Review of pharmacy resourcing requests within the region
• Participate in biannual performance reviews and support performance management as required

Competencies / Skills:

• Problem-solving, analysis and judgement
• Attention to detail
• Resilience
• Motivating and developing people
• Engaging diversity
• Verbal & written communication skills
• Customer responsiveness
• Organisational awareness
• Excellence orientation
• Ethical behaviour
• Action orientation
• Influencing skills
• Building relationships

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