Job Description

Key Responsibilities



Manage and support multiple healthcare units to ensure profitability, sustainability, and future business growth



Authorize monthly wage input documents, new engagements, terminations, and pay rate changes



Develop and implement strategies to drive revenue growth and increase profitability



Manage contractual obligations and Service Level Agreements with clients



Facilitate training and development of Catering Managers to improve service delivery



Ensure labour planning and unit costs are tightly managed in line with budget



Oversee regular audits of assets and ensure compliance with statutory health, safety, and environmental policies



Build and maintain strong client relationships through regular meetings, updates, and performance reviews



Engage with union officials at the highest level when required



Stay informed on industry trends to support strategic planning



Education & Experience Required



Matric / Grade 12 (Bachelor's Degree advantageous)



Minimum 5 years' experience in the services industry with at least 2 years in a regional or multi-unit management role



Proven track record of meeting and exceeding sales and operational targets



Experience within the food industry and/or healthcare environment (advantageous)



Strong understanding of budgeting and profit & loss management



Exposure to industrial relations at shop-floor level



Proficiency in Microsoft Office Suite and relevant software applications



Knowledge of Health, Safety & Environmental (HSE) requirements



Flexibility to travel regularly within the region



Driver's license and own vehicle



Between 5 - 7 Years