Job Description

DETAILS OF THE VACANCY

Job Title

Regional Manager - Region 4

Location

Durban

Salary Grade

Market Related Salary (CTC)

Reporting to

Executive Officer (EO)

Reporting staff

Yes

Type of Position

Permanent

Working hours

Mondays to Fridays from 08h00 - 16h30

PURPOSE OF THE POSITION AND KEY RESPONSIBILITIES

The purpose of this position is to manage the region in support of the Executive Officer - Legal Division's strategic requirements and to ensure all branches; Specialist Departments and Express branches in the region are managed in a consistent manner and in accordance with the standards, policies and procedures of the Company.

Management of Branches and Departments

To personally manage home branch as branch manager (when applicable and

appropriate).

Effectively monitor branch activity levels within the region in respect of

customer service, branch administration and claims management while

conducting branch inspections and quality audits as and when required.

People Management & Employee Relations & Career Development

Effectively manage all staff issues including talent management, performance

management; discipline, staff development, career pathing/succession

planning, training and development; etc.

Financial Management

Develop, monitor and manage regional budgets including but not limited to;

monitoring of expenses and identifying areas of possible abuse/ fraud.

Organisational Development

Identifying opportunities for growth in the region focusing on the opening and

closing of branches where appropriate and all that it entails including lease

negotiations, etc.

Review procedures, systems and processes in branches making

recommendations for improvement and implementation

Maintain and improve region's operations by monitoring your branches'

performance; identify areas of improvement and training gaps on staff

performance; prepare and submit action plans; ensure implementation of action

plans;

Draw, prepare and analyse daily, weekly and monthly reports from branches

and other sources;

Relationship Management

Monitor and maintain high quality customer service levels, compliance

to service standards culminating into high productivity levels by

legal advisors;

Audit and assess routine case files. Ensuring that correct legal advice and

assistance is being given to clients and that files are being administered

correctly and timeously to ensure prompt quality service to members;

Foster and maintain good working relationships with all stakeholders and members.

Establish good working relations with the panel of attorneys and external

stakeholders

Marketing and Project

Management

Development and implementation of ad hoc projects and action plans

Setting Targets and Reporting

Assist branches with target setting and compile weekly and monthly reports.

MINIMUM CRITERIA AND PRE-REQUISITE COMPETENCIES

Education

Completed Legal Degree

Management qualification is advantageous.

Experience

At least 4 - 7 years extensivemanagement experience with a proven track record

essential.

Extensive Human Capital and IR experience.

Intermediate experience with MS Office (Excel, Word, PowerPoint, Outlook).

Experience in management of large and diverse teams.

Management experience at senior level is advantageous.

Personal Attributes

Integrity;

Initiative;

Assertiveness;

Decisiveness;

Acceptance of Change;

Stress Tolerance/Resilience.

Required Knowledge,

Skills and

Competencies

The ability to split a task/problem into its component parts and use these in a

logical and systematic manner to reveal the implications of the task/problem; and

the ability to integrate the components of a task or problem in order to obtain a

view of the big picture.

The ability to select and commit to an appropriate course of action after assessing

a situation and evaluating the various alternative ways to handle it.

The ability to comprehend and analyse financial information and the ability to work

with numerical data and perform calculations with ease, speed and accuracy.

The ability to inspire others to achieve goals that empower them and benefit the

Company

The ability to determine a course of action that will best meet a specified goal/ set

of goals; or

The ability to cope with deadlines through prioritising work activities; knowledge

of and be able to draft, interpret and implement a project and action plan

The ability to assess a complex situation and generate practical solutions

The ability to communicate arguments logically and reach a mutually beneficial

outcome

The ability to identify the organisational informal power structures, and to utilise

these in order to solve problems or seize opportunities

The ability to effectively express information or concepts in a planned and structured manner to an individual or group (verbally or written)

Other

Own reliable transport and valid driver's licence preferable. Position involves

extensive travel nationally.

Must be fluent in English and can speak at least one other South African official

languages.

APPLICATION AND CONTACT DETAILS

To apply for this position, send in your updated CV.

Contact Person

Thembi Tambani : recruitment@scorpion.biz

Reference Number

When submitting your application, please quote reference number

SLP

034/25

Closing Date

Friday, 20 June 2025

EMPLOYMENT EQUITY

The company's intention is to promote equity through filling of all numeric targets as contained in the Employment Equity Plan. To facilitate this process successfully, an indication of race, gender and disability status is required on your application. Please note that the employment of family relatives is strictly prohibited.

In the event of no internal applications having been received, external applications will be considered. If you have not been contacted within 2 weeks of the closing date, please consider your application to have been unsuccessful.

PRIVACY

Scorpion Legal Protection is committed to protecting your privacy. Your information will be used properly, lawfully, securely and transparently for the purpose of recruitment processes. Scorpion Legal Protection has implemented appropriate technical and organisational information security measures to help keep your information secure, accurate and current.

Job Type: Permanent

Pay: R45000,00 - R60000,00 per month

Education:

Bachelors (Required)
Experience:

Minimum: 4 years (Required)
Work Location: In person

Application Deadline: 2025/06/20