Job Description

This is a full time on-site role for a Regional Laboratory Operations Manager for the JDJ Diagnostics Laboratories in the KZN region.


Minimum Requirements

HPCSA Qualified in relevant field. 10 years experience in a Pathology Laboratory. 5 years experience in management. Excellent leadership and team management. Strong Operations Management Skills Additional qualifications in Quailty/Business Management will be advantageous

Key Accountabilities

1. Meet Test Turn Around Times Within Targeted Timeframes and Standards

Develop and implement systems to meet 95% of TAT performance.

2. Accurate Processing of Patient Samples

Performs diagnostic testing procedures, reviews and verifies results and interacts with pathologists on technical matters to provide all relevant data that may pertain to the prevention, diagnosis or treatment of diseases.

3. Actively Manages Stock Levels Within Agreed Parameters and Safety Stock Levels

Submit stock forecast as per deadlines, referencing the last 30 days' tests and accurate stock-on-hand values. Actively monitor tests per week versus forecast and address anomalies. Report on usage per analyser; identify excessive wastage versus designed specifications. Records of stock control to present consumption.

4. Effective Capacity, Resource Planning and Scheduling

Facilitate that the departmental operations are functional and that service delivery to clients and patients is met. Ensure that shift coverage with scheduled work arrangements is met and complies with HR requirements.

5. Team Management

Design a Training and Competency Plan for staff development. Facilitate all educational opportunities and activities for staff to ensure objectives and performance standards are adhered to.

6. Resolution of Queries and Complaints

Actively address and action internal and external complaints in a systematic manner, implement corrective actions and monitor effectiveness for adherence to protocols.

7. Effectively Manage the Assets (Equipment)

required to achieve the Department's Operation Requirements

Report on physical, financial and contractual aspects of all equipment on a monthly basis.

8. Cost Management

Monitor, control and report on operational costs without compromising quality standards.

9. Quality Assurance by Implementing Good Lab Practices Referencing SANAS

/ ISO 15189 Standards

Ensure compliance to standard operating procedures, work instructions, checklists, and resolution of non-conformances. To actively uphold compliance to the quality standards in the organisation. Participates in continuing professional development (CPD) activities, training, and seminars to stay current on knowledge and skills and to meet professional registration requirements. This also requires the availability of up-to-date records.

10. Health, Safety and Environment

* Ensures that all staff are compliant to all Health and Safety rules and regulations to prevent incidents and minimise exposure to risks to personnel and the environment.