Job Description

About our client:
The role of Regional Banking Head is responsible for providing strategic leadership and operational oversight of the region's private banking. This role is responsible for driving growth, profitability, and out of the ordinary client experience across all segments within the business. This includes developing, driving, and directing sales, client service, marketing, and operations within the regional teams in executing the national and regional business strategies.
Our client is looking for a dynamic individual who is energetic, entrepreneurial, and resourceful. We value proactive and innovative thinkers, who can challenge conventions. A person who is service orientated and has a high attention to detail, with a strong sense of leadership and strategic thinking.
Key Responsibilities:

• Strategic Leadership:

• Develop and execute the private banking strategy in alignment with overall business objectives
• Drive business growth through client acquisition and retention
• Identify new opportunities through leading at a strategic and tactical level
• Ensure collaboration with a wide and broad stakeholder network
• Driving penetration and performance (including marketing activities)
• Client & Relationship Management:

• Build and maintain trusted relationships with UHNW and HNW clients
• Oversee collaboration across the client ecosystem for maximization of banking opportunities
• Ensure superior (out of the ordinary) client experience and service standards across all touchpoints.
• Operational & Financial Management:

• Manage annual budgets, financial targets, and performance metrics for the private banking division
• Manage cost efficiency and deliver sustainable profitability
• Oversee credit, investment, and operational risk within the business
• Ensure appropriate resourcing in line with budget and quantify market opportunities
• People & Culture:

• Responsible for the development and performance management of individuals in the team
• Lead, inspire, and mentor employees
• Foster a culture of collaboration, performance, and client centricity
• Drive capability development, succession planning, and retention of top talent
• Ensure an inclusive culture aligned to our clients' values
• Governance, Risk & Compliance:

• Work closely with operations, audit, and compliance functions to maintain a sound control environment.
• Ensure adherence to regulatory requirements and risk management and compliance standards
• Enable a culture which safeguard client and bank interests

• A minimum of 10 years' Private Banking or any related banking services experience
• Relevant qualification
• Ability to represent Western Cape Banking at both a regional ops and national banking ops level
• Leadership capability
• Strategic ability
• A proven track record of delivery and high performance