Job Description

CAREER OPPORTUNITY
A career opportunity for a Regional Assistant has become available at Santam, Brokers Services South division, who will be based in Durban, Kwazulu-Natal.
WHAT WILL YOU DO?
This role is focused on supporting the Regional Manager for Kwazulu-Natal as well as provide administratiive assistance and support to the region on the day-to-day activities to manage their portfolios in line with the regional targets. The role will further extend to provide similar support to a dedicated Relationship Manager in running their portfolio.
KEY RESPONSIBILITIES

• Supporting the Regional Managers in day to day activities
• Assisting with pulling and consolidating Regional stats and reports as required
• Schedule and arrange broker and team meetings as necessary
• Diary management
• Prepare reports, collect and analyze information
• Data analysis and management information reporting
• Taking and distributing minutes accordingly
• Account payments (JDE), office orders & processing
• Record keeping
• Providing support to a Relationship Manager - handling broker and internal queries, escalations, CRMsupport, diary management

QUALIFICATIONS AND EXPERIENCE

• Matric
• A 3 year Tertiary qualification (advantageous)
• 2 years' experience in an office administration environment
• Good verbal and written skills
• Fully literate in English
• Professional orientation & good interpersonal skills
• Basic understanding of Microsoft applications(Word/Excel/Powerpoint)
• Experience in minute taking

KNOWLEDGE AND SKILLS

• Attention to detail
• Time management
• Good communication skills (verbal and written)
• Fully literate in English
• Inter-personal skills
• Co-ordination and planning
• Ability to learn and adapt

ABOUT THE COMPANY
Santam is the market leader in the general insurance industry in Southern Africa. As a large, diversified, and expanding company, we are committed to transformation and growth. While our headquarters are in SouthAfrica, we are rapidly extending our presence into emerging markets across Africa and Asia.
With a client base of over 1 million policyholders, Santam serves individuals, commercial enterprises, specialistbusiness owners, and institutions-including 80 of the Top 100 companies listed on the JSE. Our commitmentto Insurance, Good and Proper goes beyond just providing cover-we offer peace of mind, ensuring our clientscan focus on living in the moment, not worrying about the unexpected. Because at Santam, we believe thefreedom to seize every day is worth protecting.
People drive our business, and we are committed to attracting the best talent, whether for permanent roles orshort-term opportunities.
Santam is committed to diversity, inclusion, and belonging. As an equal opportunity employer, we encourageapplications from candidates of all backgrounds, including persons with disabilities. We are dedicated to neuro-inclusivity and fostering a workplace where everyone can thrive.
Take the next step in your career-apply now and be part of a company that's shaping the future of insurance. This is Freedom!

Skills Required